Show HN: Full Help – Self-hosted help desk and knowledge base software

Re:Show HN: Full Help – Self-hosted help desk and knowledge ... by nvr219 on Tuesday May 07, 2019 @05:49PM (#19853763)

I did a search in the docs for "report" and nothing showed up.

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Re:Show HN: Full Help – Self-hosted help desk and knowledge ... by fullhelp on Tuesday May 07, 2019 @05:51PM (#19853777)

Hey!

I don't think that word is present on the few docs created. Try "requirements" which should show two results: https://docs.fullhelp.com/en/search?query=requirements

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Re:Show HN: Full Help – Self-hosted help desk and knowledge ... by ullarah on Tuesday May 07, 2019 @09:11PM (#19855013)

I may be wrong, but they are most likely asking if there is a reporting module (KPIs?) with this product?

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Re:Show HN: Full Help – Self-hosted help desk and knowledge ... by fullhelp on Tuesday May 07, 2019 @09:28PM (#19855117)

In that case, the knowledge base dashboard has several statistics (https://imgur.com/5Z60SWl). Help desk reports are not present at the moment but is something that will be added definitively.

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