Don't make the mistake of letting your personal preferences or requirements cloud the information available. The cars Telsa make are selling well, so obviously there are people out there that do like them.
It doesn't matter what you personally think.
> They have a product their buyers like, but the car doesnt have buttons or a center console.
You're not the target market. Really it's for people who don't have money for a model s/x who don't care about touchscreens and want to control the car from an app.
(fwiw: I'm not the market either, I want a dashboard)
What's kind of interesting is looking at older model S cars and searching back for what the UI looked like in the early years vs what it looks like now. Looks loads more modern now. These folks have upgraded their cars like their iphones throughout the years. The "niceties" are software and have just appeared over time.
The Model 3 has a large touch screen.
I recommend both of you to just go visit a Tesla store and do a test drive. At least it will help preventing the spread of misinformation.
They have a product their buyers like, but the car doesnt have buttons or a center console. "Good" is in the eye of the beholder.
Tesla has a weird situation that despite a product that breaks often and doesn't have niceties, their customers have a high satisfaction.