Against metrics: how measuring performance by numbers backfires

Re:Against metrics: how measuring performance by numbers bac... by hammock on Monday April 01, 2019 @03:06PM (#19546934)

I know a girl who works for United Airlines' "blue team." It's a small (5-8 people?) inward-facing operations consulting group that reports directly to Oscar, the CEO.

It's composed of engineers and they analyze existing processes and create new metrics all day long.

They do worry about their own careers/promotions etc but the group is too small for there really to be any opportunities to "game" anything beyond basic politics.

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Re:Against metrics: how measuring performance by numbers bac... by pinko on Monday April 01, 2019 @06:23PM (#19548964)

I trust it's just habitual, but I think it's important to describe her as a woman and not a girl. When a company is casually described as being made up of men and girls, it sends an insidious message to everyone about who's taken more seriously.

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