EDIT: Here: https://azre.gov/LawBook/Documents/SPS_Documents/SPS_2017.01...
"An unlicensed assistant shall not perform the following activities:
- Perform a walk-through inspection or Tenant Vacate Inspection
- Provide advice or negotiate with anyone regarding a property
Pursuant to A.R.S. 32-2165(B) A person who performs acts that require a license under this chapter, other than a broker’s or salesperson’s license, without being licensed as prescribed by this chapter is guilty of a class 5 felony."
Arizona is not unusual in this regard. I helped build a publicly-traded REIT with an internal manager and worked with general counsel on these issues. Some of the laws seem silly but if you can do what a property manager does then what's the point of having property managers be licensed? And I for one think they should be. People complain of property managers now but imagine if there was zero training or licensing. I also deal with HOAs, which require no training or licensing, and they make property managers look like geniuses. They manage HOAs when they don't even know their own CC&Rs, let alone the law.
No minimum number of units. In fact, 80% of our units are single family residence.
We have Spanish speakers on staff, but all of our automated texts/emails are in English. So that come some times be an issue for Spanish only speakers. Generally we have to get on the phone with them.
We charge $25 + $1/unit per month for handling all tenant calls, troubleshooting, and emergency coordination. For $25 + $10/unit we do coordination for every time of job (snow shoveling, cleaning etc.) The monthly subscription does NOT include the cost of the handyman/contractor going out to do work.
No plans to go into full on property management. We feel like maintenance is a big enough headache to solve for now!