emlieber

Highly recommend YC startup school. Latchel went through startup school during the infancy of our product. The accountability and direction put us on track to predictably drive sales every week. I'm 100% certain that the startup school experience is also what got us into YC's W19 batch. Lots of parallels shared between startup school's structure and YC itself.

Even if you don't intend to apply to YC, you'll be able to apply startup school's concepts to help grow your business.

Data integration could end up being a scaling issue because there are so many management softwares and that market is very fragmented.

Yes, we’re definitely more restricted in AZ than most other states on what we can/can’t do.

Yes, we hope to get into associations soon. Right now they are a much smaller percent of our customer base.

I’m not very familiar with BuildingLink. What market is it for? Larger multifamily?

I think there’s some possibility of overlap, but we don’t focus on short term right now. More focused on long term rentals.

However, we definitely want to get into the maintenance side for short term eventually.

This is Ethan, one of the founders here. Yes, we handle common area, snow shoveling, cleaning, sidewalk maintenance, etc. We even handle unit turn inspections and punch list creation.

No minimum number of units. In fact, 80% of our units are single family residence.

We have Spanish speakers on staff, but all of our automated texts/emails are in English. So that come some times be an issue for Spanish only speakers. Generally we have to get on the phone with them.

We charge $25 + $1/unit per month for handling all tenant calls, troubleshooting, and emergency coordination. For $25 + $10/unit we do coordination for every time of job (snow shoveling, cleaning etc.) The monthly subscription does NOT include the cost of the handyman/contractor going out to do work.

No plans to go into full on property management. We feel like maintenance is a big enough headache to solve for now!