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Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by afpx on Thursday March 07, 2019 @10:16AM (#19328649)
I'm generally not a fan of regulation. But lately, I've been changing my opinion on that. I don't see how we can all play in the economy game without having a set of unambiguous rules and referees to enforce them.

Regulations do add overhead, sure, but how else can we prevent companies from acting in ways that are detrimental to society? Capital finds the shortest path to profits, and without rules, it becomes a quick race to the bottom. For example, payday loans. I would love to make 20+% return on capital. Who wouldn't? And, acting purely as a business-owner, I'm would be required to use every trick, no matter how shady, in order to win. Why? Because I know my competitors will.

Unfortunately, as history repeatedly shows, tricking people is usually the quickest way to make profit. Regulations are necessary, but there should also be continuous effort to decrease the overhead costs without sacrificing the intent.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by jstanley on Thursday March 07, 2019 @10:21AM (#19328691)
Payday lenders aren't making 20+% for free. The interest rate is high because the risk is high.

In the absence of regulations on interest rates, competition hammers the interest rate down to the lowest it can be before some other venture can provide superior returns.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by telchar on Thursday March 07, 2019 @10:27AM (#19328751)
You're assuming perfect information in the market. The GP's point is that if there's trickery involved then that assumption doesn't hold. It's not hard to make a hefty profit in excess of risk pricing if you're conning a revolving set of desperate people.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by Bartweiss on Thursday March 07, 2019 @11:34AM (#19329419)
> It's not hard to make a hefty profit in excess of risk pricing if you're conning a revolving set of desperate people.

I don't think this is true, at least for payday lending. People seem to be trying quite hard and failing to make hefty profits.

Payday lenders apparently run a pre-tax profit margin below 10%, while consumer financial services in general are around 30%. Real estate and vehicle leasing are also up around 15%, so there's plenty of money in lending people valuable things. (Sub-10% is not a low profit margin, broadly, and it's hard to find any more detail. But industries without significant unit costs often run at or above 10%.)

About 20% of opex for payday lenders is apparently defaults; that "revolving set of people" point is quite true, but it also means lenders have badly incomplete information about their transactions. I don't mean to be glib, but it turns out that it's pretty hard to turn a profit when your business involves giving money to strangers without collateral. Realistically, I'd expect much higher profits for shady tax preparers and other people who can load all the risk of imperfect information onto their customers.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by michaelbuckbee on Thursday March 07, 2019 @10:39AM (#19328866)
I heard an interesting quote lately about how federal aviation regulations were "written in blood". That nobody really wanted the regulations but time after time common sense and commercial interests failed to provide a safe operating environment.

I've been thinking about that a lot: while there are certainly some over-regulated industries, when you dig into the "why" on any particular rule you usually find some horror story.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by jstanley on Thursday March 07, 2019 @11:05AM (#19329142)
Just because an unlikely horror story occurs once in a while doesn't mean we need a regulatory response each time.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by jadell on Thursday March 07, 2019 @11:22AM (#19329291)
Out of curiosity, how many people have to die or be maimed in a preventable situation -- due to an industry determining it's more cost effective to do so rather than properly protect people -- before it's appropriate to craft a regulatory response? Just ballpark it for me, maybe round to the nearest order of magnitude.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by derekp7 on Thursday March 07, 2019 @03:03PM (#19331716)
The regulations need to be reasonable (i.e., "no more cars allowed on the road" would prevent deaths, but isn't reasonable). And they should take previous regulations into account, to make sure that they don't cause more harm than good. For example, something I read a while ago is California auto shops are required by the fire department to not store used oil above ground (fire hazard), yet the EPA bans underground storage (risk of environmental leaks). So the fine you get from one agency or the other is now just a cost of doing business.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by 1123581321 on Thursday March 07, 2019 @10:21AM (#19328699)
What do you think about the idea that if someone is charging 20% on a loan and making easy money, you can offer the same service for 15% and take their business?* That is a race to the bottom, but it seems like it would be good for the customer.

* This is essentially what credit unions do with signature loans.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by robert_foss on Thursday March 07, 2019 @10:37AM (#19328842)
If the 'invisible hand of the market' was indeed working, why are such obscene rates common?

In my mind it's profiteering on the backs of impoverished people.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by 1123581321 on Thursday March 07, 2019 @10:54AM (#19329029)
Do you think there is a level of default risk that justifies a higher interest rate?
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by astura on Thursday March 07, 2019 @11:48AM (#19329564)
Higher interest rates, sure, but at some point it moves from "providing a needed service" to intentionally predatory.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by calvinmorrison on Thursday March 07, 2019 @10:41AM (#19328883)
What makes you think the rates are obscene?
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by robert_foss on Thursday March 07, 2019 @10:47AM (#19328949)
If my credit card had an APR of ~400% I would be ruined. Thankfully for me, I have enough financial assets that I will never have to take out a payday loan.

But for people who desperately need money now, and have no other choice, they're forced to accept these rates. It's profiteering on the backs of the very weakest people in society. That's obscene to me.

If this is indeed is a valuable service to society, cap the rates, and force them to be disclosed up front.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by azinman2 on Thursday March 07, 2019 @10:47AM (#19328950)
The annual rates are around 390%, and often cause bankruptcy:

https://www.consumerfinance.gov/about-us/newsroom/consumer-f...

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by dvtrn on Thursday March 07, 2019 @10:56AM (#19329049)
What makes you think 300% interest on a financial instrument ISN'T obscene? I don't know of any other loan or line of credit with that kind of interest rate but payday loans.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by calvinmorrison on Thursday March 07, 2019 @12:38PM (#19330095)
Well basically because of the short duration and risk and small absolute value of the loans. To loan out $5000, often times a minimum from banks for a personal loan, I might have to do the overhead of 25 loans.

The rates are much more reasonable when you consider that.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by rootusrootus on Thursday March 07, 2019 @10:46AM (#19328935)
Is there really any debate on whether or not 400% is obscene?
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by 1123581321 on Thursday March 07, 2019 @11:05AM (#19329135)
If you were asked to lend someone you knew was unqualified for a traditional bank loan $200 for a week, and you had to fill out paperwork, create a record, etc., how much would you want them to give back? If they gave you $205 ($5 for your trouble) you’d be roughly charging 130% APR and you wouldn’t cover your costs, let alone the risk. You can extrapolate 400% from this example.

Understanding how short duration, risk and operational overhead affects the rate is key to effective regulation in this industry.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by dvtrn on Thursday March 07, 2019 @11:25AM (#19329319)
Curious, but do you work in banking? I'm just wondering what else could potentially be motivating someone into thinking 400% interest on a short term loan that is by definition meant to be paid off on the next payday (anywhere from a week to fifteen days, or in some cases a month for individuals on a monthly/State-employee payroll) is anything but exploitative.

BANKS don't even give out personal loans at such absurd rates.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by 1123581321 on Thursday March 07, 2019 @11:29AM (#19329364)
I used to work for a credit union that had a branch in a very troubled low income area. We worked really hard to get people to consider us as a cheaper, more transparent and ethical alternative to payday lending. So I know a lot about it as competition. Nowhere I’ve said it’s not exploitative. However, exploitative doesn’t mean that a high interest rate is extremely profitable as is popularly believed.

To clarify, payday lenders exploit people by a) encouraging loans for bad reasons, b) hiding details from financially illiterate people, c) trying to keep competition out of their market, d) not publishing comparable rates. But the actual business margins are not as good as 50-400% sounds due to the high volume/short duration/default risk.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by dvtrn on Thursday March 07, 2019 @11:30AM (#19329381)
Okay, then

You can extrapolate 400% from this example.

Consider me obscenely interested in understanding the math to break down measuring risk such that you end up with 400% annualized interest on a, say $1000 loan.

Again, even traditional banks don't hit applicants with poor credit this hard. Personally, I paid off a personal loan with my credit union down in Texas, only financial institution that would give me one with my credit. 18%.

I have yet to find anyone who can provide a convincing argument for why such a high interest rate is warranted compared to traditional lending sources who will have the exact same concerns and risks but charge demonstrably less.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by 1123581321 on Thursday March 07, 2019 @11:35AM (#19329429)
Sure, if you loan someone $1000 and they have to pay you $1,080 in a week, your APR is roughly 400%. It’s just an extrapolation of the $200/$205 example. The risk would depend on the likelihood that the person would return with $1080, how many other loans you had to absorb the loss, your available capital, etc. I may not have understood your question, though.

Edit: in response to your edits, I think your credit union example is a good one. That is exactly why credit unions are valuable; they have a local/regional reach similar to payday, but they are cheaper, and they will lend to people that Bank of America, Chase, etc. won’t touch.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by pnutjam on Thursday March 07, 2019 @12:36PM (#19330068)
In my experience, credit unions have stricter lending rules. Mine does offer an overdraft protection, which is essentially the same as a payday loan, for $30; no matter the amount. I could go $2 over and bam, $30. This also applies to each transaction.

They do allow me to keep cash in my savings and still pull from this "credit", so for example I can transfer everything to savings and let my rent hit this "credit line", but if I'm not careful this is way more expensive then a payday loan.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by 1123581321 on Thursday March 07, 2019 @12:49PM (#19330219)
Yes, there is an incongruence between use of a punitive fee to discourage behavior and the fact that fee revenue subsidizes low interest rates at many credit unions. The saving grace is that they are much more likely to refund the fee than a bank, but they don’t do it proactively let alone based on member profiling for financial illiteracy (low average balance, history of overdrafts, etc.) I think the approach could be much better.

Here’s a startup I really like that I think solves this overdraft problem effectively. They charge something like $1/mo for their service which likely isn’t sustainable standalone, but could work as a standard account feature at a bank/CU. https://www.dave.com

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by rootusrootus on Thursday March 07, 2019 @02:30PM (#19331323)
I have both a bank account and a credit union account (for various reasons, I actually have accounts with several local credit unions). My bank (USAA) will refund nearly any fee if you ask. My credit union will tell me to pound sand. I otherwise like them, but they are super strict. My bank also has zero-fee overdraft protection as well. But I have a credit card with them, so that probably is why.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by jstanley on Thursday March 07, 2019 @11:06AM (#19329150)
If you think you could do it for less, why don't you? 200% returns would be yours for the taking!
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by rootusrootus on Thursday March 07, 2019 @11:29AM (#19329360)
Because I would not enjoy it and life isn't all about maximizing your income.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by odorousrex on Thursday March 07, 2019 @10:52AM (#19328998)
This assumes people are A) rational and B) intelligent enough to shop around.

Neither is true.

It's quite likely that the company making 20% has a much higher marketing budget than the 15% one. People can't choose the cheaper option if they don't know about it.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by 1123581321 on Thursday March 07, 2019 @11:25AM (#19329317)
Yes, I would suggest looking at how people comparison shop dollar stores and convenient stores to understand payday loans if you aren’t able to talk to customers directly. Rather than a comprehensive review, calling, etc., they tend to build up a body of experience (which can be shared with others) and make changes over time. It’s certainly not optimized behavior, but since the loans are frequent and short term, there is opportunity to correct course as opposed to something like a mortgage.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by SegFaultx64 on Thursday March 07, 2019 @11:00AM (#19329085)
Also many who end up taking these loans don't have reliable access to transportation, making shopping around logistically difficult.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by mikeash on Thursday March 07, 2019 @10:37AM (#19328836)
Can you really? Do payday loan customers typically comparison shop?
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by robert_foss on Thursday March 07, 2019 @10:39AM (#19328862)
To further reinforce this point, find me a payday lender that up-front lists their Annual Percentage Rate.

They really don't which makes comparisons impossible or very hard work.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by mikeash on Thursday March 07, 2019 @10:57AM (#19329062)
Sure, but everyone who needs their car repaired today so they don’t get fired tomorrow definitely takes the time to survey all of their local payday lenders, then sits down with a calculator and carefully works out how much each one will ultimately cost them before choosing the cheapest one.

(Hopefully obvious sarcasm is obvious, but one can never tell.)

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by cr0sh on Thursday March 07, 2019 @11:00AM (#19329093)
> Do payday loan customers typically comparison shop?

I'd say that if they were savvy enough to comparison shop, they wouldn't be payday loan customers.

Look at the person in the article, Angela. She started out @ $300 for approximately $75.00 interest (25%). But now she owes who-knows-how-much with a yearly interest rate of 300%! Yet she still thinks she could pay it back!

She did this because she doesn't trust herself with credit cards; the truth should be she shouldn't trust herself to borrow and pay back loans without incurring further debt and higher interest rates.

Had she actually comparison-shopped, she would've found that a credit card - if she could get one - would likely have had a lower interest rate over the same time period, and couldn't rise anywhere near what the yearly rate she has now with the payday loan company.

This is definitely predatory lending; these companies are lending to people who don't seem to have an understanding of certain basic financial concepts, or if they do, they don't have any clue how it will impact them.

It would be a different case if the borrowers all knew that "yes, this is a crap loan with bad interest, but I don't have a choice, and I know I have to pay it back fast or I'm hosed". Some of them do. But I would wager that the vast majority don't, for a variety of reasons, not all of them due to ignorance (I imagine for some there might be some cultural and/or language barriers as well).

These companies are taking extreme advantage of this, to their profit and to their customers detriment.

The really astounding thing are their customers, like Angela, who seem to think all of this happening is a good thing. I just really don't understand this kind of mindset, of borrowing money at any and all costs with little to gain in the end (it isn't like all of these people are borrowing money to make an investment in some manner, to make a larger gain and pay back the loan with extra in their pocket - maybe some are, but I doubt they are in the majority).

If you need an unsecured loan for something you can't afford to pay cash for today, you likely won't be able to afford to pay off the loan for it tomorrow. If you can - then you must. You don't just keep taking out more loans to keep covering the old loans (which is how a lot of these lenders work; the borrower finds they are unable to pay back the loan plus interest when the note comes due, so the lender extends the loan and ups the rate a bit - rinse and repeat until they default).

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by 1123581321 on Thursday March 07, 2019 @11:07AM (#19329155)
Yes, typically through word-of-mouth reputation.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by rootusrootus on Thursday March 07, 2019 @10:45AM (#19328926)
On top of that, payday loans don't have a 20% return on capital. That's about what a bad credit card charges. Try 20x that, payday loans typically annualize out at hundreds of percent.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by murph-almighty on Thursday March 07, 2019 @10:22AM (#19328710)
Generally speaking, the golden rule of public policy is that policy begins where markets fail.

The race to the bottom you're describing is a failure of the market to consider for their customers, and that's where regulation steps in.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by dsfyu404ed on Thursday March 07, 2019 @10:47AM (#19328957)
>Generally speaking, the golden rule of public policy is that policy begins where markets fail.

Too bad the people writing policy don't follow that rule. It seems like they're eager to use policy to meddle in things that are working and won't use it to fix things that are broken.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by dalbasal on Thursday March 07, 2019 @10:52AM (#19328999)
I agree generally, but I don't think the problem with regulators is overheads. If it was just a matter of cost, I'd say we (as consumers and/or citizens) should pay it.

The problem is more complicated. "Regulation" (as it's usually done via a regulator) creates centralisation, usually. IE, fewer, bigger players. It creates a rigidity, where the way things are is locked in, incumbent companies and ways of doing things become hopelessly intertwined with regulationary systems.

Regulation also tends strongly towards bureaucracy, and it's impossible to tell where a company's bureaucracy starts and the regulatory bureaucracy begins. I've seen this happen in companies. "Compliance" becomes a magic word that justifies senselessness, wins every argument, and puts lawyers in command.

Idk what the answers are. Like you, I think there are plenty of problems that cannot stand. Left totally unregulated, payday loans gets very ugly. Pushed to the black market, it gets even uglier.

Itoh, I feel like we should reject the choice between known-2-be-bad regulatory regimes and the often worse problems they attempt to solve.

My best guess would be to try and make micro-lending a public or charitable service. Maybe it just doesn't lend well to a for-profit business model... But, I don't really know.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by mbostleman on Thursday March 07, 2019 @11:00AM (#19329091)
The overhead of regulation is not my concern. My concern is the detrimental effect on society that comes from trying to manage companies doing things that "have a detrimental effect on society". To me, payday loans are a symptom, not a cause. An inability to manage money is not going to go away if payday loans are stopped. An inability to manage money may in some cases be improved with education and mentoring which would reduce the demand for payday loans proportionately. So if we're a compassionate society interested in helping people, then we would be better off helping them directly to reduce the occurrence of the cause.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by jadell on Thursday March 07, 2019 @11:18AM (#19329252)
Teaching people to manage money used to be the purpose of classes like "home economics" in US public schools. Over the past 40ish years, home ec (and civics) have been systematically pared down and removed from public school curricula across the country.

When I took the classes in the late 90s, it was basically "learn how to bake this one thing and hand sew a ripped cloth." A few years later when my sister was in high school, home ec wasn't even a class anymore. I'm not sure if the class still exists in any US public school system. However, my parents remember being taking it in the 60s and being taught to make a household budget and balance a checkbook, in addition to cooking and basic mending/repair.

Point is, the education piece teaching people to manage money used to be there, and has been purposefully removed.

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by mbostleman on Thursday March 07, 2019 @12:25PM (#19329947)
A focus in public education would certainly be helpful. So would any number of private initiatives. I think like many bad behaviors there can be a cycle that repeats as it is passed down from parents to children. Whether it's abuse, drug use, gangs, or managing money - breaking that cycle is the key. Individuals break out all the time, but it seems like that's the exception. And when it does happen, it seems like someone or some group reached out to that individual to provide exposure to other behaviors that have obviously better outcomes. That's the kind of approach that needs to be exploited imo.
Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by cdoxsey on Thursday March 07, 2019 @10:55AM (#19329035)
Regulators also have incentives. In particular the rise of crony-capitalism in the US means that regulations end up becoming a cudgel to stifle competition as a form of rent-seeking from the government.

It's the baptist and bootlegger problem: https://en.wikipedia.org/wiki/Bootleggers_and_Baptists

> "Such a coalition makes it easier for politicians to favor both groups. ... [T]he Baptists lower the costs of favor-seeking for the bootleggers, because politicians can pose as being motivated purely by the public interest even while they promote the interests of well-funded businesses. ... [Baptists] take the moral high ground, while the bootleggers persuade the politicians quietly, behind closed doors."

Re:Move to Pull Consumer Protection Rule Heightens Debate ov... by andrewla on Thursday March 07, 2019 @10:30AM (#19328775)
There ain't no such thing as a free lunch.

Sure you'd love to make 20% returns, and so would literally every person who has cash. If there were a pool of people willing to pay 20% interest without the risk of default or non-payment, then everyone would be out there lending to them, and the market would saturate, and someone would say "hey, I could get more customers with 19% interest", and so on, until you basically can't charge more interest than nominal market rates for interest. That's the "race to the bottom" of capitalism, not the increased number of shady tricks that you would pay to get the 20% return.

The reality is somewhat different from two axes. One is the regulatory axis; you can't just up and start making payday loans; there are huge regulatory burdens that come with it that exist as a moat to keep out new players in the market by increasing the cost of compliance.

The other is more direct and unrelated to regulation; the 20% is not realistic -- non-payment and default do exist, and you have to collect in order to avoid making huge losses, so with the total costs involved, the actual rate of return on this class of loans ends up being not much better than free-market interest rates anyway; you can get additional returns by improving quality of service or offering better features, or reducing the cost of collections, or, in this case, using the ability to charge fees to try to recoup some of that loss.

So what you end up with is a system where the problems inherent in #2; subprime lending is risky and encourages taking advantage of customers, which leads to regulation, which makes things worse by limiting the competition, and eventually leads to a spiral where we keep thinking that we can solve the problems caused by the previous regulation with more regulation. And eventually someone breaks out of the cycle by offering the same product but just slightly different enough to not be covered by the regulations; they take over the market and then everyone copies them, and then we start the regulation game again.