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Re:Ask HN: About to quit my job and work full-time on my sid... by mattm on Tuesday February 26, 2019 @01:36AM (#19252422)
The original quote of "the customer is always right" referred to"the customer" as the market as in the collective group of customers is always right.

As anyone who has worked in retail or has had customer interactions can attest to, individual customers can be very wrong.

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