Argh! I'll be closing my DoorDash account right now and also sending that website to anyone I know who uses DoorDash.

I used the support form to request a full refund of the component of all tips that I’ve made that were used to offset DoorDash’s expenses. I doubt they’ll do anything but close the case but it’s wirth the annoyance.

I tried to find a way to close the account but there does not seem to be one.

The reason it pisses me off so much is I have used them like, 3+ times a week for 2 years, and every time I felt good about tipping which of course now feels... well, not good.

I feel exactly the same about it, albeit weekly for 3ish years.

If they refuse, you could probably take them to small claims court for fraud, depending on the total value and how much you care. Though you'll have to do your own research on how to prove fraud in court or hire a lawyer...

If you go to support and search for how to cancel your account, they tell you to file a support request asking for your account to be closed. So you did the right thing.

I wish I had thought to ask for a refund of tips too, but I already sent my support request.

That's disappointing. Anyone heard anything about Grubhub?

hmm... what if tipping itself is a problem?