Re:Amazon Ruined Online Shopping
by malandrew on Sunday January 20, 2019 @02:28PM
(#18955033)
Yup. For pretty much all outdoor gear I go to Backcountry or REI. Can't risk counterfeits for technical products where specs matter.
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Plus REI's ~~lifetime~~ one-year return policy is much more generous than Amazon's. Not to mention the annual member dividend.
What's a "lifetime one-year return policy"?
Re:Amazon Ruined Online Shopping
by seniorsassycat on Sunday January 20, 2019 @03:14PM
(#18955321)
Poster expected to cross out lifetime because REI changed their lifetime return policy to a one year policy.
To expand on this: REI used to have a lifetime, no-questions-asked return policy. They changed it (sometime in the past few years, unsure I've only been in the US for a little over one now) to a 1 year no-questions-asked policy. This does not include things on clearance (they call it REI Garage sales online) as this is (as I understand it) mostly the returned items being resold to recoup costs. Clearance items (and electronics too) have a 90 day return policy instead.
I often pay full price at REI instead if cheaper elsewhere because of the generous return policy so I guess it works.