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Re:Amazon Ruined Online Shopping by Johnny555 on Sunday January 20, 2019 @03:06PM (#18955280)
What's a "lifetime one-year return policy"?
Re:Amazon Ruined Online Shopping by seniorsassycat on Sunday January 20, 2019 @03:14PM (#18955321)
Poster expected to cross out lifetime because REI changed their lifetime return policy to a one year policy.
Re:Amazon Ruined Online Shopping by roganartu on Sunday January 20, 2019 @05:07PM (#18955920)
To expand on this: REI used to have a lifetime, no-questions-asked return policy. They changed it (sometime in the past few years, unsure I've only been in the US for a little over one now) to a 1 year no-questions-asked policy. This does not include things on clearance (they call it REI Garage sales online) as this is (as I understand it) mostly the returned items being resold to recoup costs. Clearance items (and electronics too) have a 90 day return policy instead.

I often pay full price at REI instead if cheaper elsewhere because of the generous return policy so I guess it works.