1. People who want a tech accessory. Apple does a good job at this, some of the other boutique smart watches do a good job at this.
2. Productivity users, people who want to be reminded of their meetings, have a useful voice control no matter where their phone is at, be able to triage messages as they come in, screen phone calls without taking their phone out, and everyone who has a Fear Of Missing Out. IMHO the Microsoft Band was best of class at this when it came out and kept in the running for quite awhile.
3. Fitness users, these users run a gamut from "how many steps did I take today" to "I train 5 days a week and I want all the data ready to analyze!". Band was originally envisioned to cater to people who had outgrown simple step counters and wanted something more. We weren't a $500 Garmin device, but Band was literally designed for users who wanted good heart rate measurements (chest strap will always be the best), GPS tracking on runs, and a companion for Crossfit classes.
> That's how you get to charge $450 per unit sold.
Garmin sells $500 units that you can take on a week long hike, get lost with, and they'll lead you back out on day 5.
The target audience for those vs the Apple Watch is of course much different! It is a completely different product, the commonality is in some overlap of functionality, and the fact that they are both worn on the wrist.
Or to put it another way, I and some friends, would wear our bands to boxing practice.
Not an Apple Watch use case. :)
This is, apparently, the category that Microsoft wasn't even aware of. :-)
>> Garmin sells $500 units
The question is, how does their volume (and revenues, and mindshare) compare to those of Apple Watch? I've recently seen a statistic that Watch is now a bigger business than iPod ever was.
Category #6 The only watch that I can wear and go to a party full of Rolex guys and still feel more modern.
The Apple Watch certainly skimps on Battery life and can feel unwieldy to wear.
It in many ways, falls squarely into #1. It not being too shabby at #2 and #3 makes Apple Watch 4 the best smart watch on the market, but that is not why it sells.
Apple commands a SUPREME-esque brand value and the first couple of Apple Watch versions sold in millions despite being a clear #1 type of smart watch. ie. a fashion accessory.
Sure, but technology has its limits!
Battery tech is a huge one right now.
But, let's take the UV sensor as an example. The Microsoft Band was one of the first mass market consumer wearables to have a UV sensor on it (there were dedicated devices that beat it to market, barely).
Now UV is hard to work with in that a lot of transparent materials (lens) block it. UV sensors also aren't small, and they need to be positioned in a place that'll get a lot of exposure if the user is in the sun.
That is how the Band ended up with its UV sensors on its back[0]. It isn't pretty, but if we wanted to make a useful sun exposure feature (and we did!), that sort of sensor placement becomes needed.
It took the mechanical engineering team a lot of work to get a precisely placed UV sensor, with a proper lens material on front of it, calibrated to measure UV in a way that is relevant for human exposure, at a cost that can go into a mass market consumer product.
Size is another issue. At launch, Band's main body was actually thinner than anything else in its feature class, but still every reviewer complained about how thick it was!
> This is, apparently, the category that Microsoft wasn't even aware of. :-)
We were aware, but leadership consciously made the choice to not go after that market.
To put it in perspective, Apple has reportedly sank well over a billion dollars into the Apple Watch, they are on generation 4, and yet it is still not a perfect device that does everything for everyone. (And being Apple, I imagine that isn't their goal.)
Honestly technology just isn't there yet. Batteries are too big, sensors are too power hungry, screens are too power hungry, and the electronics take up too much room. (And GPS antennas aren't shrinking much, laws of physics and all that!)
It is like those fold out smartphones everyone wants. Just unwrap it like a scroll.
I've actually seen, played with, screens that you can unwrap. They are super cool. All the technology that goes around those screens, well... CPUs are less flexible than OLEDs.
[0]https://www.alphr.com/sites/alphr/files/styles/insert_main_w...
Along with "transparent" displays you see in Avengers movies, this is something nobody _actually_ wants. It looks cool as a render, but it's completely impractical, and if the product like this existed and someone bought it, they'd take it back to the store the same day and get a refund. "Design is how it works".
may I ask who the supplier of your sensor was in the end ?
To be clear, I don’t mean fitness tracking - I don’t care about that. I mean all the other variables that a device on my wrist could track that could be vital to preemptive diagnosis or explaining a new issue. The need to charge the watch nightly was a total dealbreaker - many of the variables I want to track are during my sleep.
All the other watch features are worthless to me - I have my phone for those. I want a “watch” to focus/differentiate on the things only a device attached to my skin 24/7 can do.
Apple watch is the ugliest possible watch to wear if you want to wear it as a fashion accessory, non-smart watches are fashion accessories. Apple Watch is just less ugly than most of the other smartwatches, but it's still ugly as a fashion accessory
But even if I were to agree, it also happens to be the best looking "smart" watch on the market by quite a wide margin, by far not the ugliest looking watch overall, and the only one that doesn't scream "I'm a computer" at you.
You don't have to run faster than the bear, you only have to run faster than the next slowest guy.
Because that's what it is.
A completely different world from a beautiful watch.
The "fashion accessory" factor is related to the iPhone popularity: it's a relatively expensive status symbol with the Apple boost.
On the flip side, if Apple isn't crushing everybody else, it's because they misunderstood typical users and thought they wanted a tiny phone on the wrist, rather than a watch.
Disclosure: Fitbit employee, but I don't speak for Fitbit. My opinion that Apple isn't crushing everybody else isn't based on any inside info, but on the article below that reported that less than half of Holiday 2017 Apple Watch sales were the then-current model. Most of their sales were discounted old inventory, so usually they didn't get to charge $450 per unit sold.
https://investorplace.com/2018/02/holiday-apple-watch-sales-...
I think Apple didn't really have a strong focus in their original vision for Apple Watch, and threw stuff on the wall to see what would stick; the same was true for users who expected an iPhone on their wrist. However, it quickly became clear what Apple Watch was good for and what it didn't do well, so, recognizing that, Apple Watch has started selling quite well.
The only place where they do any such split is the graph and it shows total number of units sold in 2015-2017.
They understood their target demographic perfectly, and are making a product for them.
They "misunderstood typical users" so badly, apparently, that they sold more watches than the entire Swiss watch industry combined. I wish I could misunderstand my typical users as bad as Apple does.
I'm honestly confused as to why you didn't just buy a FitBit? The batteries last longer, they're lighter and more comfortable, and they're much cheaper.
> Another misunderstanding of what watches are about. They're on the upper side of one's wrist because they're also a fashion accessory.
Oh, I see...
Huh? Smartwatches aren't used for "media consumption". I primarily use my Series 4 Apple watch as a watch and heart/activity monitoring device.
I do think the rectangular form factor is better in a watch, but this comment may reveal why Apple is crushing everybody else: they understood the user and sold that user a _watch_ rather than a "media consumption" device.
>> Microsoft Band being worn on the underside of the wrist was brilliant
Another misunderstanding of what watches are about. They're on the upper side of one's wrist because they're also a fashion accessory. That's how you get to charge $450 per unit sold.