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Re:The latest on Messages, Allo, Duo and Hangouts by Cookingboy on Thursday December 06, 2018 @01:25AM (#18615867)
I was there when that happened. The whole rebranding/transition of GTalk/GChat was the result of some political muscle flex by Social and its army of PMs, then after Social lost its favorite child status Allo was born as a result, championed by another army of PMs, and I wonder if Duo had a similar story of birth.

>Google could have been a major player in messaging if they had just stuck with GChat/Google talk from the early Gmail days and kept investing in it.

That's just not what Google was back then. It was all about PMs/designers wanting to jump onto the shinest and newest projects and lots of politics were involved to win support/attention/resources from the top management.

Re:The latest on Messages, Allo, Duo and Hangouts by Waterluvian on Thursday December 06, 2018 @07:43AM (#18617515)
This is exactly what I suspected Google to be like but I always assumed I was just stereotyping. A bunch of competing teams and internal politics frustrating the ability to have coherence and "synergy".

I once worked at a startup that made the mistake of hiring an entire remote product team from silicon valley. All they did in the year before they mass resigned was inject drama and politics into everything and force some really bad design decisions that will quite possibly kill the company in a year or so. Got me thinking what it must be like at scale.

Re:The latest on Messages, Allo, Duo and Hangouts by lowercased on Thursday December 06, 2018 @08:25AM (#18617778)
> This is exactly what I suspected Google to be like but I always assumed I was just stereotyping. A bunch of competing teams and internal politics frustrating the ability to have coherence and "synergy".

Interesting, because it seems (from the outside) like that was what Microsoft was like internally for years. Blogs like mini-ms seemed to confirm some of that, but of course that was "just one side" of the story.

Re:The latest on Messages, Allo, Duo and Hangouts by erentz on Thursday December 06, 2018 @11:16AM (#18619276)
That was Microsoft before its transition over the past few years. Essentially every single product it’s own vertical with nothing shared, this went right down to having separate switches and server racks managed by separate people.

It’s quite an amazing transformation Microsoft has gone through, never complete of course, but still impressive.

Re:The latest on Messages, Allo, Duo and Hangouts by platz on Thursday December 06, 2018 @09:26AM (#18618259)
Re:The latest on Messages, Allo, Duo and Hangouts by auiya on Thursday December 06, 2018 @01:44PM (#18620811)
This happens in every company that employs the Vitality Curve method for employee performance metrics. It ensures only highly visible projects are incentivized, regardless of their actual value added. You are promoted under such systems by merely paying lip service to your manager's assignments, and instead spending your time creating some widget, and exaggerating its usefulness non-stop until someone in upper management buys into your self-promotional hype. "I don't care if the world doesn't need this, it's going on my OKR's dammit!" Your product is green-lighted, and you get a promo. Then your product is pulled some years later futher pissing off your users. Try to operate in an environment like this without affecting the morale of your colleagues though. Go ahead, I'll watch. After dealing with such systems for over a decade I've learned I don't actually enjoy playing Game of Thrones every quarter with my co-workers.
Re:The latest on Messages, Allo, Duo and Hangouts by unixhero on Thursday December 06, 2018 @04:22AM (#18616513)
This is a great behind the scenes view.

What is Social? Is that at major product vertical within Google? "Possibly" is a potential good answer here :).

Re:The latest on Messages, Allo, Duo and Hangouts by cmrdporcupine on Thursday December 06, 2018 @07:33AM (#18617440)
G+. The slogan at the time was "one unified Google" -- to I think rightfully correct a mistake that Google had a very diverse set of products many of which did not properly interact.

As I understand it, GChat wasn't seen seen as able to integrate well into G+. So Hangouts was built on the G+/social infrastructure.

To that team's credit they did somewhat seamlessly move users over from GChat to Hangouts without many hiccups.

Of course, after the G+ effort disintegrated... we got Allo & Duo

Re:The latest on Messages, Allo, Duo and Hangouts by blhack on Thursday December 06, 2018 @11:18AM (#18619302)
There must be a name for a concept that seems like it would be obviously true, but actually isn't.

I don't think it's a bad thing that google ha a diverse set of products that didn't work together. I don't need my google calc/excel to integrate with youtube, and I don't need google play music to integrate with gmail.

Google should look at these things as individual companies, which it seems like is something that they finally somewhat figured out with the alphabet rebrand. Just let gmail be a successful company on its own, and let youtube be a successful company on its own. From my perspective as a user, things actually get worse when all of these things try to play together.

Re:The latest on Messages, Allo, Duo and Hangouts by jncraton on Thursday December 06, 2018 @12:52PM (#18620339)
> I don't need my google calc/excel to integrate with youtube, and I don't need google play music to integrate with gmail. Google should look at these things as individual companies, which it seems like is something that they finally somewhat figured out with the alphabet rebrand.

That makes sense to an extent. Unfortunately, Google has created a number of products or "companies" with overlapping features that are in direct competition with one another. Just in the communication space, they have: Hangouts, Gmail, Inbox, Allo, Duo, Messages, and Google Voice.

These actively compete with one another and make the sum of all the products worse than just one good product. If I want to send an SMS message, I can currently use Hangouts, Messages, or Google Voice. I don't want to decide which to use, and I certainly don't want the one I choose to just disappear one day while I get booted over to another app.

Re:The latest on Messages, Allo, Duo and Hangouts by duality on Thursday December 06, 2018 @10:48PM (#18624975)
"There must be a name for a concept that seems like it would be obviously true, but actually isn't."

Specious?

Re:The latest on Messages, Allo, Duo and Hangouts by unixhero on Friday December 07, 2018 @01:40AM (#18625617)
Body builder strong?
Re:The latest on Messages, Allo, Duo and Hangouts by Cookingboy on Thursday December 06, 2018 @04:34AM (#18616570)
Social was the department that was running Google+ and Hangout, and at one point I think Youtube fell under its control as well? Vic Gundotra was the SVP who ran it. Despite my mixed feelings toward products from Social I had a lot of respect for Vic.
Re:The latest on Messages, Allo, Duo and Hangouts by iainmerrick on Thursday December 06, 2018 @08:02AM (#18617648)
Can you expand on that? I feel like many people are negative about Vic G so I’m curious about what positive points you might see.
Re:The latest on Messages, Allo, Duo and Hangouts by vtesucks on Thursday December 06, 2018 @05:45AM (#18616910)
Vic Gundotra was a turkey trying to be an eagle with this stupid twitter commentary.
Re:The latest on Messages, Allo, Duo and Hangouts by twig_w on Thursday December 06, 2018 @09:28AM (#18618277)
haha, i like your figure of speech.
Re:The latest on Messages, Allo, Duo and Hangouts by nailer on Thursday December 06, 2018 @06:07AM (#18617012)
Social needed features for G+ and success in social was seen as important (everyone's bonus was tied to it). So Hangouts became a G+ headline feature despite having very little to do with social.
Re:The latest on Messages, Allo, Duo and Hangouts by JohnJamesRambo on Thursday December 06, 2018 @02:22AM (#18616079)
What is a PM? I am getting insight into how google works because this sounds like a bunch of idiotic internal wars between acronym teams instead of focusing on making actual useful products.
Re:The latest on Messages, Allo, Duo and Hangouts by otabdeveloper1 on Thursday December 06, 2018 @03:30AM (#18616307)
> focusing on making actual useful products

A 'product' is something you sell to clients.

Google's only product is advertising, and they don't need to focus on making better advertising because they are a monopoly.

Everything else Google does is just a smokescreen for investors and a creeping fear that they won't be able to exist in a post-monopoly world.

Re:The latest on Messages, Allo, Duo and Hangouts by beagle3 on Thursday December 06, 2018 @03:49AM (#18616375)
> Google's only product is advertising,

Google's main product is user attention, which they sell to advertisers in the form of advertising.

Right now, they farm this attention mostly through web search, but hone it through data they collect with other venues, such as e.g. location and other data collected from Android handsets, the vast tentacles of Google Analytics, Google DNS, G-Suite (GMail, G Docs, G Drive, ...) etc.

AFAIK, G-Suite for business is actually making money (a round-off error compared to advertising, but still, a profitable business), and the various cloud storage and compute offering are actually making money that is not a round-off error (though still dwarfed by advertising).

Also, they DO need to make better advertising (and farm better attention), because they are in many ways a "natural monopoly" - they're the monopoly because they are the best in many ways, mostly not because of network effects or anti-competitive behaviour (which they have practiced at times, especially with YouTube, but not nearly to the extent practiced by any other player of this size).

Re:The latest on Messages, Allo, Duo and Hangouts by debatem1 on Thursday December 06, 2018 @05:42AM (#18616894)
A nit: afaik Google's DNS service has committed to never associating data with other Google services. For reference, it's the last bullet point on https://developers.google.com/speed/public-dns/faq
Re:The latest on Messages, Allo, Duo and Hangouts by beagle3 on Thursday December 06, 2018 @07:27AM (#18617398)
Thanks.

I would take that (as anything else) with a grain of salt. They might not today, but things change and they might tomorrow (you know, they used to "not be evil" and they aren't anymore).

Furthermore, rest assured that everyone who can, which includes - but is not limited to - three letter agencies, is monitoring traffic into 8.8.8.8 and 8.8.4.4

Re:The latest on Messages, Allo, Duo and Hangouts by candiodari on Thursday December 06, 2018 @08:05AM (#18617665)
On the other hand, most of the big ISPs have been caught not just handing your DNS requests over to advertisers along with the info they have on you, but actually sending back false dns replies because of advertiser money.

And if you compare to what happens on hotels' or other such dns servers.

I'm saying, perhaps things will change at Google, but they'd have to change a whole lot before they'd be as bad as the normal alternative.

Re:The latest on Messages, Allo, Duo and Hangouts by debatem1 on Friday December 07, 2018 @05:16AM (#18626426)
Not to nitpick a nitpick, but both 8.8.8.8 and 8.8.4.4 support dns-over-tls. If you are concerned about the Powers That Be, you should switch over-- and good luck doing that with your ISPs DNS.
Re:The latest on Messages, Allo, Duo and Hangouts by otabdeveloper1 on Thursday December 06, 2018 @09:14AM (#18618163)
> they're the monopoly because they are the best in many ways, mostly not because of network effects or anti-competitive behaviour

Not true. Their advertising business is absolutely built on network effects. Advertisers advertise where there is user data (anything else is a money losing proposition), and lots of user data collection only happens in services that have the money to host (and curate) a large search index, which in turn needs a healthy and growing ad business.

It's a self-serving cycle that eventually leads to one player becoming the monopoly.

(Same deal with social networks, though less pronounced.)

Re:The latest on Messages, Allo, Duo and Hangouts by beagle3 on Thursday December 06, 2018 @05:48PM (#18623222)
What you are describing is called "compounding" in Economics, but that's not a network effect. You might want to read [0]

Microsoft has the money to to host and curate a large search index, funded by their other businesses. And after more than a decade, they've gotten almost nowhere -- everyone I know who tried Bing (or DDG) goes back to Google for quality.

Whereas e.g. Facebook and WhatsApp do have a network effect - you have no use for them unless your friends use them too, so a new contender - no matter how well funded e.g. Google+ - is not useful until critical mass is achieved; and critical mass is not achieved until it is useful.

[0] https://en.wikipedia.org/wiki/Network_effect

Re:The latest on Messages, Allo, Duo and Hangouts by davidwihl on Thursday December 06, 2018 @03:40AM (#18616338)
Google also sells hardware (phones, Nest), Cloud services, gSuite...Ads represent 80-85% of Google revenue but that share is decreasing over time.
Re:The latest on Messages, Allo, Duo and Hangouts by superflyguy on Thursday December 06, 2018 @08:14AM (#18617715)
Google barely sells phones. They might have done with Nexus but they sell as many Pixels in a year as Apple do in 3 days. I know no-one with a Nest. They're still very much an ad company.
Re:The latest on Messages, Allo, Duo and Hangouts by blhack on Thursday December 06, 2018 @11:22AM (#18619344)
>Google's only product is advertising

Weird, because I pay them monthly for google play music, and for google apps, and for youtube red, and for youtube TV.

I also have several android devices, and look forward to paying them every time I get into a waymo.

Google has LOTS of products. The "you aren't the customer you're the product!" redditism is just wrong. It's something that sounds really insightful if you don't know anything about the company, or are trying to stir up drama.

Re:The latest on Messages, Allo, Duo and Hangouts by derefr on Thursday December 06, 2018 @03:44AM (#18616355)
Aren’t most Google services there to capture eyeballs for the advertisers to service? That’s Google Search (sponsored results), YouTube, and—in some sense—Chrome.
Re:The latest on Messages, Allo, Duo and Hangouts by ewjordan on Thursday December 06, 2018 @06:18AM (#18617056)
PM is a super heavily overloaded term that you'll run across in pretty much any company larger than small, definitely not specific to Google (disclaimer: I work at Google and don't speak for the company, but I'm brand new so my conception of the categories comes from what I've seen elsewhere). Engineers tend to raise an eyebrow at the entire job category because they're thinking of bad experiences with one particular flavor of PM (and often a particularly poor specimen at that), but that can be unfair, a lot of what they do is absolutely critical to business.

The acronym simply means either product manager, project manager, or program manager, but the responsibilities can be any/all of the following, and probably more, depending on the company:

- Full product owner, "the buck stops here" person. Many different possible titles here other than PM (usually "project manager" if that's the title), like general manager (GM), different flavors of producer, product owner (PO), VP of X, etc.

- Feature designer/owner/manager (product manager): writing specs (junior), pitching specs (mid-level), setting and selling product vision (senior), driving strategy (staff/exec, though at that level all roles start to get blurry). Decent business school grad representation here, you have to be good at strategy, negotiation, communication, and Powerpoint; having good product ideas helps a lot, too, but not if you can't sell them. A persuasive PM of this type is a force to be reckoned with and will get a lot of executive attention, which can be very good or very bad depending on whether the strategy they're into pans out or not. This is probably the type of PM the parent was talking about "armies of".

- Development director (project manager or program manager): a whip-cracker at worst or an impenetrable shitshield at best, they manage the practicalities of running a project, like project scoping, meeting and managing hard/soft deadlines, handling support, cross-team communications, processes, compliance, etc., often stepping in as an all-purpose guard against randomization so that others can focus on producing the product. Many PMs of this type ended up being the go-to folks for GDPR compliance over the past couple years, so it's not just internal process stuff that they deal with.

- Task checker: can blend into to the development director mentioned above, but at some companies this sort of PM will mainly focus on tracking tasks that are in-progress, getting estimates, watching velocity, and sending reports up the chain. Some devs find this role pointless and annoying, but it really depends on how good they are - if they're solid, they'll find a lot of ways to improve things instead of just tracking them.

- Scrum Master (project manager): Big-S Scrum is falling out of favor so it's not as fashionable to have this title anymore, but within some processes a similar role still exists as a type of project manager. In a nutshell, Scrum is a simple yet effective "People Over Process" process that consists of a bi-weekly no-laptops-allowed retrospective meeting where you get the team together to have a free-ranging discussion where everyone feels heard, so that you can all decide together whether the team should estimate engineering tasks in terms of hours or hats. You need a trained and certified Master because otherwise people new to Scrum might not know to pick hats. A more seasoned Scrum Master will also schedule a quarterly retrospective-retrospective where the team discusses a strategy for what guidelines to put in place for the next retrospective so that the team can decide on hats faster and leave more time for the less settled question about whether or not the Fibonacci sequence is the right way to count hats or if a size-based approach will make people feel better supported in their work.

- Monetization designer (product manager): mainly at game companies, PM is often a super different role, probably best described as the profitability-focused counterpart to a game designer. They focus on setting prices, managing game economies, speccing and evaluating A/B tests, inventing loot boxes, etc. Ideally PM and designer would be one and the same, and the game design would be holistic with the monetization, with a designer that has serious Excel/analytics chops and deep inspiration and sensitivity about gameplay, but that's a more rare combination than you'd think, so a lot of companies split them out.

I'm probably missing some other ways this acronym is overloaded, but I think this covers most of it.

Re:The latest on Messages, Allo, Duo and Hangouts by danmaz74 on Thursday December 06, 2018 @09:28AM (#18618279)
> You need a trained and certified Master because otherwise people new to Scrum might not know to pick hats

You certainly don't need a certified scrum master. Ideally, the scrum master should be somebody who is already in the team. A scrum master who does just that is really a project manager, and having a project manager is, IMHO, antithetical to doing scrum.

Re:The latest on Messages, Allo, Duo and Hangouts by stephenhuey on Thursday December 06, 2018 @10:59AM (#18619103)
According to scrum, the scrum master is not the product owner and not a member of the dev team, but rather an objective person who does just the scrum master duties, e.g. facilitating when needed, e.g. making sure people are following scrum instead of getting distracted, not stalled by roadblocks, not taking marching orders from more than one product owner, etc. In scrum, the dev team organizes its time after priorities are set. Scrum does not want a scrum master to be a project manager - if you’ve seen that they’re just mixing unnecessary stuff into scrum and scrum is getting a bad rap for that. I don’t see a scrum master as being a full-time job unless they’re working with multiple teams, so it could easily be anyone knowledgeable outside the team who will objectively play the role.
Re:The latest on Messages, Allo, Duo and Hangouts by danmaz74 on Thursday December 06, 2018 @11:59AM (#18619742)
In my experience, and from what I remember from my own training, the scrum master can very well be part of the team. Having somebody external, objective, well trained, and available exactly when the team needs him looks very good... but pretty difficult to do in practice.
Re:The latest on Messages, Allo, Duo and Hangouts by ewjordan on Thursday December 06, 2018 @03:36PM (#18621944)
This seems like a great topic for a pre-trospective meeting to discuss the process of how to structure the process to figure out the process.
Re:The latest on Messages, Allo, Duo and Hangouts by visarga on Thursday December 06, 2018 @02:29AM (#18616103)
Could also be Product Manager.
Re:The latest on Messages, Allo, Duo and Hangouts by Cookingboy on Thursday December 06, 2018 @02:45AM (#18616169)
Product Manager.
Re:The latest on Messages, Allo, Duo and Hangouts by skocznymroczny on Thursday December 06, 2018 @04:19AM (#18616494)
I believe PM is for Project Manager
Re:The latest on Messages, Allo, Duo and Hangouts by flarg on Thursday December 06, 2018 @04:22AM (#18616507)
Product manager
Re:The latest on Messages, Allo, Duo and Hangouts by sincerely on Thursday December 06, 2018 @02:27AM (#18616090)
Project Manager
Re:The latest on Messages, Allo, Duo and Hangouts by disiplus on Thursday December 06, 2018 @02:27AM (#18616095)
project manager
Re:The latest on Messages, Allo, Duo and Hangouts by askl56 on Thursday December 06, 2018 @02:27AM (#18616096)
Not OP but I assume project managers
Re:The latest on Messages, Allo, Duo and Hangouts by luhn on Thursday December 06, 2018 @02:27AM (#18616093)
Project manager. Pretty standard role in a software team. The person who determines what the end result should look like.
Re:The latest on Messages, Allo, Duo and Hangouts by gdfasfklshg4 on Thursday December 06, 2018 @03:14AM (#18616269)
From context it is a Product Manager.

Project Manager: manages day-to-day running for project e.g. fighting for the right number of devs, designers etc

Product Manager: (also product owner) determines what the product should look like.

Re:The latest on Messages, Allo, Duo and Hangouts by otabdeveloper1 on Thursday December 06, 2018 @03:39AM (#18616334)
> The person who determines what the end result should look like.

Not necessarily. In many companies 'project manager' is just the techie name of what used to be called a 'secretary'.

Re:The latest on Messages, Allo, Duo and Hangouts by Uberphallus on Thursday December 06, 2018 @03:13AM (#18616262)
It can be Product Manager too. Product Manager has more of a focus on customer/marketing, whereas Project Manager oversees the technical teams implementing Product Manager's ideas.

A Product Manager doesn't need to have a technical background, but a Project Manager should.

Re:The latest on Messages, Allo, Duo and Hangouts by sifusam on Thursday December 06, 2018 @02:27AM (#18616094)
I've experienced this politicking time and time again. Ultimately these decisions kill great products and drive customers away.
Re:The latest on Messages, Allo, Duo and Hangouts by jhall1468 on Thursday December 06, 2018 @02:59AM (#18616219)
For the record, project managers aren't the problem. Google having no clue how to hire good product managers is the problem. This is why Amazon doesn't have problems like this, our PM's really are world class. But our obsession with mid-level managers is getting out of hand, so I suppose we're all headed in the same direction.
Re:The latest on Messages, Allo, Duo and Hangouts by gcb0 on Thursday December 06, 2018 @08:06AM (#18617669)
that's how it starts. first the middle managers, then good engineers leave because of said middle managers. then middle managers hire troves of contractors to justify their jobs. then contractors who knows where the bodies are buried become the new engineers. and then you have a Google.