https://www.ses.com/blog/behind-scenes-royal-caribbean-cruis...
This doesn't check out.
The radius of Earth is 6,300km. Assuming a receiver on the north pole, the total distance should only be sqrt((35786 + 6300)^2 + 6300^2) = 42555km, which isn't notably larger than the 36000km at the equator.
I'm sure you're still right about the latency, but it can't be just distance doing it.
Ignoring TDMA oversubscribed VSAT networks for the moment, there are a number of different possible modulation schemes and FEC types, and FEC code rate (payload vs FEC percentages), and things that are unique to different SCPC modems, which will vary the modulation by a few ms beyond pure speed of light.
I thought there were regulatory barriers to doing that
https://www.reddit.com/r/spacex/comments/8mccic/musk_tintin_...
Starlink and OneWeb are different in that they intend to use a lot of satellites in low orbits to maintain constant coverage. This is technically much harder, not the least because you need thousands of satellites to get reasonably good coverage, but also because the ground station and the satellite transceiver both need to track each other. This was not technically feasible before, but modern AESA antennas can steer their signal without having to move the antenna, and can both transmit and receive multiple simultaneous beams and very rapidly move the beams around when doing time-sharing.
The minimum round-trip time to something very close to you and also close to it's own ground station will be on the order of 10ms. However, where the system really shines is long distance communication. The satellites will pass the signal between each other using lasers, and will get the signal to the other side of the earth much faster than terrestrial fiber, both because laser in vacuum travels substantially faster than one in fibre, and also because the fibres don't get to follow ideal great circle paths.
Independent researches have evaluated the likely latencies of the system, and the results are frankly shocking. For example, today on the existing fiber network, rtt between London and Singapore is ~160ms. On Starlink, the rtt will be ~90ms.