IBM effectively failed in their integration of SoftLayer. They bought SoftLayer but failed to modernize them. Why will RedHat be any different?
Take a look at what's left of SoftLayer today. Most folks who had the necessary skills to keep their ancient php platform relevant have left a long time ago.
I'm sure IBM is on their 5th iteration of their "next gen" VM provisioning system by now, due out any quarter...
No joke, at one of the previous places we’ve implemented a task which would raise a support ticket via API if provisioning step was hanging for longer than x minutes. This is the case for years!
According to some people from IBM, the reason why IBM purchased SoftLayer was so they could tell their customers who were looking to move to the cloud „you want cloud, we have cloud” ... and keep the hefty support contract runing.
Once everyone offers a choice of 1 TB Virtual Machines for rent, SOftLayer will be completely out of the equation. They're strictly worse in services and pricing.
https://thehftguy.com/2018/01/15/the-inevitable-demise-of-ib...
It will be good for IBM to be in the middle of this, since the first such stacks will probably come from a large player that doesn't have a dominant existing cloud service. It will also be good for IBM's hardware expertise.
I think this trend will come, companies are getting locked into AWS almost deeper than some companies got themselves nailed to IE6 + .Net at some point. This is fine when the benefits appears to outweigh the risks, until it doesn't.
This makes me scratch my head. I heard Power9 is getting more and more traction in some clouds, notably Google's.
Maybe IBM lost the "bog-standard VM-based cloud" wars, where the "standard" is what AWS / GCP / Linode / DO, etc offer. But that space is indeed crowded; doing something where you have little competition makes a lot of sense. (I wonder if they'll be able to.)