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A comment on Fake review factories that run on Facebook and post five-star Amazon reviews. Parent comment

Re:Fake review factories that run on Facebook and post five-... by mbesto on Monday October 22, 2018 @09:44AM (#18274560)
It hasn't hurt their revenues, so they have no commercial reason to do anything about it. In other words - it's a leading indicator.

> also explain why the website overall looks so dated in many areas.

As pointed out by UX experts "what's good for Amazon is not good for normal sites."

https://www.nngroup.com/articles/amazon-no-e-commerce-role-m...

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Re:Fake review factories that run on Facebook and post five-... by pavel_lishin on Monday October 22, 2018 @10:26AM (#18274898)
> It hasn't hurt their revenues, so they have no commercial reason to do anything about it.

That can't be the explanation. They surely must be aware of it, and surely must be looking forward in time, right?

I guess it's possible that everyone there is a moron, but it doesn't seem likely.

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Re:Fake review factories that run on Facebook and post five-... by mbesto on Monday October 22, 2018 @11:29AM (#18275441)
> They surely must be aware of it,

I know for a fact from an Amazon employee that they are aware of it. It's more that they don't have a focus on fixing it.

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Re:Fake review factories that run on Facebook and post five-... by LiterallyDoge on Monday October 22, 2018 @12:33PM (#18276066)
That seems shortsighted for such a traditionally longsighted company. If you sell tents to people who sell fruit, and don't screen the fruit for disease, and then people get sick, they will use other bazaars.
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