I would love at least a gateway/cloud key combo to simplify things. The separate switch doesn't bother me as much though.
Had to modify it to mount bind a shared cert location.
I'm currently commandeering a R-Pi as a controller, but I tend to misplace it when it gets pulled into other projects.
I installed an Amplifi AP/Router at my parent's house. It works absolutely phenomenally for their use case, but is basically plug and play. The Ubiquiti gear is worlds more configurable.
The gen2 cloud keys don't do that, although the gen2 plus model merges the cloud key and NVR appliance into one device.
The fact that I can run VPN/Wireguard/Basic Network apps on my router is fantastic. If I ever get tired of the range (which is only an issue in my garage on the other side of the house), I'll simply get another AP.
The biggest issue was range, which was much worse than what I got with I had with a traditional consumer access point (I had a TP-Link Archer C7.) It was not even close.
The handover didn't work very well either. Much older UniFi products used Qualcomm wifi chipset which had excellent hand-over, the later versions used Broadcom which didn't have that yet.
I replaced everything with Eero, which just worked.
The AmpliFi product line of Ubiquiti supposedly offers similar features as Eero, but that didn't exist yet when I made the switch.
A lot of work can go into making WiFi work well.
With multiple APs you've got to adjust the Transmit power (defaults to Auto, which means High, which is generally bad). For good roaming, increasing the minRSSI is critical. 5G and 2.4G have very different propagation characteristics so they need to be optimized individually. With several APs you may even want to disable 2.4G on some of them.
Band Steering may or may not play nicely with the devices you have. Some devices have trouble if they can see many APs advertising the same SSID -- Ring Doorbells are notorious for not being willing to associate to an SSID at all if many APs are advertising the same SSID.
At my old house I got away with one AP placed centrally in the attic and another in my detached garage. At my new house, at about 2.5X the size, I'm running 5 APs and it has taken me a solid month of fiddling to get my devices consistently associating to the best AP and roaming appropriately.
This! I thought the UAPs sucked until I played with transmit power and especially min RSSI.
I’ve been using the UniFi line for about a year now, covering the whole property and house in rock-solid WiFi. It took a few hours of walking around with a laptop and tinkering with settings/placement but I couldn’t be happier now.