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A comment on The strength of a monopoly can be guessed at by calling customer support. Parent comment

Re:The strength of a monopoly can be guessed at by calling c... by acdha on Monday September 17, 2018 @06:56AM (#18004745)
Don’t ask me to defend the American healthcare system in any way. I just don’t see how poor customer service should be blamed on the government rather than the company, or seen as a sign that the current model is incurably broken.
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Re:The strength of a monopoly can be guessed at by calling c... by michaelmrose on Monday September 17, 2018 @02:43PM (#18008751)
The government creates the framework in which everyone operates.
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Re:The strength of a monopoly can be guessed at by calling c... by acdha on Tuesday September 18, 2018 @09:31AM (#18015089)
Again, how does that proposed relationship work? Does the government force those companies to have bad service or is your claim essentially that the government is failing to force them to spend more on customer service?
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