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A comment on The strength of a monopoly can be guessed at by calling customer support. Parent comment

Re:The strength of a monopoly can be guessed at by calling c... by acdha on Tuesday September 18, 2018 @09:31AM (#18015089)
Again, how does that proposed relationship work? Does the government force those companies to have bad service or is your claim essentially that the government is failing to force them to spend more on customer service?
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