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A comment on The strength of a monopoly can be guessed at by calling customer support. Parent comment

Re:The strength of a monopoly can be guessed at by calling c... by EdwardDiego on Sunday September 16, 2018 @07:28PM (#18001888)
Our taxation department lets you schedule an automatic callback when you reach the head of the queue if the wait time is likely to exceed 5 minutes.
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Re:The strength of a monopoly can be guessed at by calling c... by craftyguy on Monday September 17, 2018 @01:25AM (#18003431)
I've seen this with some financial institutions I am a customer of. It's an incredibly great practice that very few folks in the US deploy.
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