News for hackers. Stuff that matters.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by paxys on Wednesday August 15, 2018 @10:08PM (#17771343)
MoviePass (incorrectly) assumed it would be able to strike sweetheart deals with all theater chains, thus drastically reducing overall costs. It even sounds good in theory - why wouldn't the theater want to get paid for seats that would have otherwise gone empty and have more people inside buying concessions?

It could even have worked - maybe five or ten years ago. Now the theaters themselves quickly realized the value of such a subscription model, and made the logical decision to cut out MoviePass entirely and just offer it themselves.

It's similar to how Netflix would never exist had it started out today, because no studio would surrender their back-catalogs to them for pennies.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by hristov on Thursday August 16, 2018 @02:36AM (#17772422)
Nope it would not have worked. You see movie theater owners have to pay the movie owner a per viewer fee. So it is not merely about filling up empty seats. The entire "filling up empty seats" story relies on the misconception that if you have empty seats there is a zero marginal cost to extra viewers, but that is not the case, movie owners charge per ticket sold.

The deal movie pass offered theaters was "if you make a deal with us, we can help you raise revenues at a marginal loss." No sane business person wants that. The point of business is to make money not lose it.

Moviepass was always a crazy impossible scheme. The business model was: get famous, get high growth, then we'll figure something out. This is something we rational people do not like to think about, but there are people out there that take bold and reckless actions without thinking much or at all about the consequences, under a belief that it will all work out in the end. You can just look at the political news to confirm that.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by jonwachob91 on Thursday August 16, 2018 @11:29AM (#17775477)
>The deal movie pass offered theaters was "if you make a deal with us, we can help you raise revenues at a marginal loss." No sane business person wants that. The point of business is to make money not lose it.

Movie theaters don't make their margins on tickets sales, they make them on concession sales. The model of "lose a small amount on tickets sales, and make it up and then some on concession sales" is fundamentally sound. The ticket loses would get written off as a Cost of User Acquisition for the high profit concession items.

The theater market is just so consolidated that theaters learned they can cut out the middle man, movie pass, and still get the increased movie attendance. Hence, why so many chains started offering their own in-house subscription plan. It's really no different then almost every television content creator starting to cut Netflix/Hulu out by offering their own subscription service.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by WorldMaker on Thursday August 16, 2018 @01:12PM (#17776550)
> Movie theaters don't make their margins on tickets sales, they make them on concession sales. The model of "lose a small amount on tickets sales, and make it up and then some on concession sales" is fundamentally sound. The ticket loses would get written off as a Cost of User Acquisition for the high profit concession items.

The interesting issue is that the theaters know this, and have already calculated it into ticket prices. This has been the modus operandi for nearly as long as theaters have ever existed. The interesting gall of MoviePass was thinking they had a new angle in a game so much older than them. Movie theaters have already calculated their margins to the knife's edge of marginal costs on tickets versus concession and value add sales, and have done so for nearly a century.

Turns out MoviePass didn't actually have a new angle and tried to do what Movie Theaters were already doing, without the benefit of controlling any direct interest in the revenue from the value adds and concession sales. I don't understand how any of the VCs saw that business plan and considered it a good idea. We've known that marginal costs on theater tickets have been a loss leader for nearly a century or so, it's a very well known fact about the industry that is practically an economics 101 lesson in every textbook.

The theater market is also this consolidated precisely because of this long, calculated economic model. A lot of the poker game of passing individual theaters between chains is almost entirely because of this game of playing knife's edge marginal costs versus added incentives/interesting concessions for sustained customers in the long term, where even entire individual theaters in a chain may be loss leaders for customer loyalty to other theaters elsewhere in a chain.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by Crazometer on Thursday August 16, 2018 @03:54AM (#17772755)
The marginal cost is likely significantly lower than the ticketed price. I'm sure there is a win-win there somewhere.

In Australia tickets are about $20 ea retail. Many of the cinemas have deals regularly offering tickets for around $15. If you are with certain telcos you can get tickets all year round for $13.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by shriver on Thursday August 16, 2018 @05:17AM (#17773170)
That's actually incredibly complex - generally the way the revenue model works is that the Movie company will negotiate a certain percentage that depends on how old the movie is. So in opening weekend 100% of the revenue is probably going to the movie, but 4 weeks in the theater is probably taking 90% of the revenue. So yes, if you can fill those empty seats in the 4 week old showing you can make bank. But MoviePass has no mechanism for increasing sales of 4 week old movies particularly, they're just as likely to canabalize your existing week 1 sales.

Now I don't know what the Australian system is like but in the UK we have an insurance company from whom you can get 2-4-1 vouchers every tuesday if you're a subscriber. Well that solves the exact problem you're talking about - it incentivizes people to buy the tickets that don't normally get filled, whilst not providing any discount during premium times.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by hristov on Thursday August 16, 2018 @05:15AM (#17773162)
I am not sure your statement about the marginal cost is correct. This is a closely guided secret among studios and exhibitors, but the little anecdotal information that leaks out indicates that for well publicized major releases the studios want pretty much the entirety of the ticket price and the theater can only make money off of concessions. There isn't much room for moviepass in here.

Even for movies that are not as well popular and give more margin to exhibitors, it is very hard to see how you can accommodate moviepass and the crazy discounts they give. Lets take a person that sees about 4 movies per month which should be kind of usual for moviepass. That gives about $2.50 per showing. This has to be shared between moviepass, the theater and the movie owner. While before moviepass, only the theater and the movie owner could share $10.

I don't see how this does not end up severely impacting the profitability of the theater, the movie owner or both. I really do not see a win-win in the moviepass pricing model.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by WorldMaker on Thursday August 16, 2018 @01:16PM (#17776588)
I don't think it's a closely guarded secret. The movie theater business is a century old textbook example of a marginal cost loss leader for concession sales.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by cmelbye on Thursday August 16, 2018 @05:28AM (#17773203)
> I'm sure there is a win-win there somewhere.

$15 popcorn.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by WorldMaker on Thursday August 16, 2018 @01:14PM (#17776571)
Which MoviePass wasn't selling and had no way to sell.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by Kagerjay on Thursday August 16, 2018 @10:18AM (#17774776)
pretty much this, penetrate the market and figure it out later. Except that last part wasn't there.

Someone didn't do risk analysis over there

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by brianstorms on Wednesday August 15, 2018 @11:23PM (#17771654)
Problem is, it's nigh impossible for a tech company to "strike deals with all the theater chains," be they sweetheart or not so sweet. The movie theater biz is one of the most inept around, stuck in the 1950's in terms of its business model.

I did a tech startup that tried to bring social/mobile/local tech to the movie theater experience, and the theaters balked. They fear technology. It took a decade of fearmongering for theaters to fork over millions to buy digital projectors. The last thing they want is tech that will empower moviegoers.

What you discover with the "exhibition industry" (what theaters like to call themselves) is that they are in the fast-food business. Popcorn, soda, candy, junk food: this is what the theater sells. The movie is there just to bring you into the building. But what they want you to buy is the concessions. Without the movie nobody in the world would wander into a theater and order a popcorn and a soda for $12 or whatever.

When I spoke with exhibitors, I found them to be like realtors: really paranoid, untrusting of their competition, and particularly untrusting of uppity little tech startups (can't really blame 'em, I mean, if a tech startup ever gets successful they tend to wipe out everything in their wake--witness Netflix, Amazon, Apple, Microsoft, Facebook, Craigslist, etc.)

Despite the fact that we had built an app that presented a compelling case for a $1 billion or higher bump in annual U.S. box office revenue--we basically came up with ways to get more people to go to more movies more often--the exhibitors would have none of it. They didn't trust it, they wanted nothing to do with it. ESPECIALLY if their competitors in the same city had the same tech. The idea of a mobile app that empowered moviegoers to get alerted to every moving coming, and track upcoming movies after you indicated you liked the trailer, and tracked your favorite stars/directors/etc, and tracked the reviews of your favorite critics, and tracked what your friends were planning to go see, none of that meant diddly to exhibitors.

It was the craziest thing I've ever seen.

The way theaters are trying to survive now is by focusing on what their core competence is: food. Notice how many theaters now sell hamburgers and pizza and sandwiches, and beer and wine, and so on. You go to a movie now, you may be set back for $30 in meal fees per person easily. For an exhibitor, that's nirvana.

Nah, MoviePass was doomed from day one.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by jasonkester on Thursday August 16, 2018 @03:45AM (#17772711)
Any chance the theaters were being rational and it was in fact you who were mistaken? The idea of an app that makes people watch more movies does seem pretty far fetched the way you describe it.

A more logical conclusion would be that you either didn't sell your thing to them very well (as you haven't sold it to us) or that they, being in the movie business, saw something about it that you, being in the app business, didn't.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by phobosdeimos on Thursday August 16, 2018 @05:06AM (#17773130)
Its not far fetched because such apps actually exist and do everything he/she describes. https://play.google.com/store/apps/details?id=net.sharewire....
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by Splyce on Thursday August 16, 2018 @08:30AM (#17774022)
I dont believe he was making the point the app wouldnt function or didnt exist but more that the claims being made about said app would hold true. From what i gathered is this guys app would not just increase movie goers attendance but increase it by $1 billion worth a year. Thats some really bold claims and I doubt any serious investor would pass up if there was any sort of data to back it up.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by xiaosun on Thursday August 16, 2018 @12:59PM (#17776426)
$1B is an ~8% increase in industry revenue. That doesn't feel extremely significant in terms of value added.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by joe_the_user on Thursday August 16, 2018 @03:13AM (#17772575)
Let me raise another hypothesis. The real value that movie theaters have today is their ability to shape taste and choose winners. Of course, they don't and can't control tastes completely but they can strongly shape them by determining what's put in front of people.

Some mainstream movies are good, some are bad. Some alternative movies are good, some are bad. But for overall movies production and profiting process, the movies that make the most money have spin-offs, have predictable sequels, have merchandise, can be sold to middle-class third world people who aspire to American or European lifestyles and so-forth. These make the most profits.

So movie theaters help the industry by putting more movies with this extra profit potential in front of people. How exactly they get compensated for this is I couldn't answer in detail but ownership of the largest chains is very incestuous.

But this model requires a situation people first to go to a movie and later to decide which movie.

So this would give the result. It's bad to movie goers power to decide to see. It's bad even if that means more movie theater revenue.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by chongli on Thursday August 16, 2018 @09:51AM (#17774570)
The way I see it is that movie theatre owners don't want film enthusiasts. People who see a lot of movies tend not to buy concessions, all they do is take up seats which the theatre is basically giving away for free to the studios.

What theatre owners really want are the blockbuster movies that draw the general public. They love when a family of 5 comes in to watch the Incredibles 2 and spends a small fortune on food to keep the kids happy. This is why movie theatres have sold mostly junk food all these years.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by paxys on Wednesday August 15, 2018 @11:41PM (#17771703)
That isn't always true - e.g. Fandango was able to find success even when theaters wanted nothing to do with the internet, until all of them were forced to partner with it or risk being left out.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by masonic on Thursday August 16, 2018 @02:49AM (#17772482)
But Fandango makes its money directly from the user, in fees.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by compcoffee on Thursday August 16, 2018 @02:13PM (#17777174)
>The movie theater biz is one of the most inept around, stuck in the 1950's in terms of its business model.

Meanwhile, they are still (for the most part) in business, decades later, while "cool" business models like MoviePass cost shareholders millions and blow out in less than a year.

Who should be learning from whom?

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by icedchai on Thursday August 16, 2018 @03:24PM (#17777741)
Movie Pass made no sense from the start. It’s the dot-com “lose money on every customer and make it up in volume” model all over again.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by rmc on Thursday August 16, 2018 @03:50AM (#17772732)
> It's similar to how Netflix would never exist had it started out today, because no studio would surrender their back-catalogs to them for pennies.

Netflix: "The Goal Is to Become HBO Faster Than HBO Can Become Us"

https://gizmodo.com/5980103/netflix-the-goal-is-to-become-hb...

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by devoply on Wednesday August 15, 2018 @10:26PM (#17771431)
> It's similar to how Netflix would never exist had it started out today, because no studio would surrender their back-catalogs to them for pennies.

I personally doubt the longevity of Netflix. On it's own it's not much more than a cable channel, like say AMC. Its success depends on producing very good content... it has not mastered this at all. Over time most studios will back out of their deals with it.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by kumarvvr on Wednesday August 15, 2018 @10:35PM (#17771465)
> on producing very good content

This is not necessarily true. Even moderately good content, catering to a specific audience will suffice.

IIRC, NF has loads of user data and behavioural data to help it guide in production.

Assuming an average, not fully satisfied consumer subscribes to NF for 1 year, that's 120 $ per consumer.

Assume a show that takes 100 million to produce, say 3 seasons. To make the production break-even, NF will need around 840000 paying subscribers (currently it has around 125 million subscribers, so about 0.672% of its total subscriber base) , who don't even have to watch it in the first place. Now that's a very small number compared to the amount of paying subscribers currently on it's platform.

To me it seems to be a very profitable model, at least for 10 - 15 years from now.

Edit : Updated the math.

Edit 2 :

An average episode costs between 3 - 5 million. Lets take 5 million as the cost per episode. With 125 million subscribers paying 120 $ per year, Netflix can produce 3000 episodes. That's just for 1 year. Also, in India, many shows cost way less than 5 million USD. But I have seen NF splurge of shows (it is hiring top notch actors in India for it's shows, where traditionally and culturally, a movie star playing in a "TV" series usually means an end-of-career move, so it's a big thing to work on a NF show here in India)

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by fred256 on Wednesday August 15, 2018 @10:39PM (#17771485)
$10/month = $120/year, not $1200/year.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by kumarvvr on Wednesday August 15, 2018 @10:46PM (#17771515)
My Bad. Updated the numbers.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by YokoZar on Wednesday August 15, 2018 @10:59PM (#17771567)
840k is also not 22% of 125 million
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by kumarvvr on Wednesday August 15, 2018 @11:21PM (#17771646)
Again sorry. Reversed my division and messed it up. And I am an engineer for god's sake.

It's 0.672 %.

Updated my answer.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by hn_throwaway_99 on Wednesday August 15, 2018 @11:05PM (#17771585)
Your "Edit 2" math doesn't take into consideration any of the costs for Netflix's infrastructure or employees not related to content production, which is substantial.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by kumarvvr on Wednesday August 15, 2018 @11:21PM (#17771641)
Yes. With other operational expenses taken into account, maybe NF can produce 1000 episodes a year. That is a huge figure by any margin.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by shanghaiaway on Thursday August 16, 2018 @01:14AM (#17772089)
Divide by markets and genres and its not so much.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by mynameisvlad on Wednesday August 15, 2018 @10:37PM (#17771477)
> it has not mastered this at all

This is incredibly subjective. They've definitely shown they can produce such content. They had more nominations than any other provider, including HBO for this year's Emmy Awards.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by scarface74 on Wednesday August 15, 2018 @10:38PM (#17771480)
HBO and all of the pay channels survive off of $10 a month subscriptions. It doesn’t have to be very good content. It just has to be good enough.

The real issue with Netflix is that it has to fund all of its content via subscription revenue. The upcoming Disney service doesn’t. By the time it’s content hits the service, it’s slready made money from theatrical releases, pay tv services(?), video on demand, DVD sales, cable TV etc.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by ryanwaggoner on Wednesday August 15, 2018 @11:26PM (#17771659)
Having Disney content available on all those other distribution channels makes their streaming service less compelling though. Whereas if you want to watch a Netflix series, you sign up for Netflix.

Also, Netflix is building a huge content catalog that has value outside their streaming ecosystem if they decide to leverage it that way. They could do theatrical releases and let cable do reruns of their shows. Maybe they will some day. But for now I think they see the greater CLTV in keeping that content exclusive to drive (and retain) monthly subscriptions.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by scarface74 on Thursday August 16, 2018 @12:26AM (#17771874)
Disney's streaming can afford to be less valuable. It's just additional revenue. Netflix's total revenue for 2017 was 11.69 Billion. Disney's revenue was $45 billion. Estimated are that once they combine with Fox, it will have revenue of close to $75 billion.

Another thing that makes Disney's content more compelling is that it's "evergreen" kids can watch the same shows over and over again. They will watch the first Toy Story movie just as excitedly as the last Pixar movie.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by exelius on Wednesday August 15, 2018 @10:31PM (#17771448)
It’s more like HBO, but yes, I agree. In fact, Netflix has largely become HBO while HBO was becoming Netflix, so they’re largely the same at this point.

VOD services are here to stay, and the catalog shifting will continue in order to maximize value. Netflix is doing it at least as well as anyone else.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by paxys on Wednesday August 15, 2018 @11:27PM (#17771663)
Netflix has been losing third-party content very rapidly for a while now, but users seem to be sticking regardless. Scrolling through their front page right now I'd say a good 80-90% of shows I see are Netflix-produced, and it isn't going to be hard for anyone to find something that is good enough to watch.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by phobosdeimos on Thursday August 16, 2018 @05:13AM (#17773155)
Globally Netflix doesn't have much competition. HBO, Amazon, Hulu etc are America focused while Netflix has done a lot to cater to local markets.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by Mindwipe on Thursday August 16, 2018 @07:11AM (#17773617)
Netflix has stacks of local market competition in every local market. They're just not companies Americans know of.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by jscholes on Thursday August 16, 2018 @12:18PM (#17775955)
> Netflix has stacks of local market competition in every local market. They're just not companies Americans know of.

I'm in the UK and I can't really think of any serious competition they have here. Maybe Amazon, but I don't know anybody who's talking about Amazon Prime originals.

Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by phobosdeimos on Thursday August 16, 2018 @04:55AM (#17773090)
As I understand it Americans buy a lot of food and drink at movie theaters at exorbitant prices without a care in the world. That is were the income comes from.
Re:MoviePass Owner Sued by Shareholders as Business Model Fa... by deboflo on Thursday August 16, 2018 @10:23AM (#17774819)
Kindof like uber potentially being left out of autonomy by OEM’s who will likely offer their own ride sharing services.