Yeah, it's driving me crazy that I can't remember the author or title. As I recall there are some older species desperately trying to keep younger worlds from using the technology because the problem is going to keep getting worse.

I want to say it's a Ted Chiang story, but I'm not sure why - probably because his is the last collection of short stories I recall reading - but none of the titles listed look familiar.

I don’t think so; as far as I know, I’ve only read his story that was adapted for Arrival.