When we find actual astroturfing we crack down on it, but it's not ok to poison the threads by putting that label on views you happen to disagree with.
Their support is excellent, you pay for it so that’s kind of natural, but if I submit an issue with a high importance rating they’ll be on the phone with me on the hour until it’s solved with no extra cost to me.
From a European perspective Microsoft were the first to adopt EU legislation. They were also the first to offer “private” azure hosting, where your data isn’t held on servers shared with anyone as well as letting you physically inspect your servers at the azure data farm. (Amazon does all this as well now, but they didn’t when we were chosing cloud.)
I’m extremely satisfied with how they operate for enterprise, how they adopt other technologies as first class citizens in their offered stack (we use a lot of python), and how accessible they are. It’s not just for support, if I want something added or changed I can ask them, and often it happens.
I really, really hate windows 10 though, so there is that. :p
Hopefully they fixed that by now...
Uh, what? Literally had that happen to a tiny micro a year back. Fortunately it was quick to recover from (I was using elastic beanstalk at the time) but this happens on AWS.
https://hn.algolia.com/?query=by:dang%20astroturf&sort=byDat...