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Re:Keyboard Service Program for MacBook and MacBook Pro by randomsearch on Friday June 22, 2018 @08:10PM (#17378590)
Much much worse in my experience: iPhone X scratches easily.

That said I would add that I deliberated a lot over whether the X was worth it, and looking back now over the best part of a year I can say a resounding “yes”. I was really worried that iteration one of a new product was going to suck, but the only fault I’ve noticed is the glass scratching easily. Apart from that, I feel that Apple really nailed the iPhone X, one of their all-time best designs.

Re:Keyboard Service Program for MacBook and MacBook Pro by brazzledazzle on Friday June 22, 2018 @09:21PM (#17378871)
I really wish I could say the same. The face recognition almost always works but fails when I need or want it the most. I don’t mind if it fails in an elevator but while I’m half awake in bed it’s incredibly annoying. Anecdotal but I wish I had the fingerprint reader again.
Re:Keyboard Service Program for MacBook and MacBook Pro by kalleboo on Saturday June 23, 2018 @12:08AM (#17379489)
Funny enough it's the opposite for me. TouchID would always fail at the most inopportune times - when I'm sweaty or it's humid and I just want to unlock this damn thing. FaceID fails when it doesn't really matter, I'm in bed and just checking morning email or something. Also the solution for FaceID not working is usually simple - just lift your head. When TouchID wouldn't work it was a lost cause and I'd have to resort to entering my long-ass password.
Re:Keyboard Service Program for MacBook and MacBook Pro by snuxoll on Saturday June 23, 2018 @12:01PM (#17381838)
I had less issues with TouchID on my iPhone 6 than I've had on my iPhone 7 for whatever reason. My hands get pretty oily for whatever reason, the sensor on the iPhone 7 is a lot more picky and I regularly find myself either needing to wipe the home button and my hands down or just sucking it up and entering my passcode.

I'd really like to use a longer passphrase to protect my phone, especially now that iOS 12 has the USB locking feature to protect against threads like greykey - but it's a huge pain in the ass to enter a sufficiently long or complex password or passphrase on a touchscreen keyboard so I haven't bothered due to the aforementioned TouchID issues. I'm actually kind of looking forward to upgrading this year and giving FaceID a go, it's annoying that I have to trade the option of using TouchID for it but all the anecdotal evidence I've found presents a more consistent experience.

Re:Keyboard Service Program for MacBook and MacBook Pro by Gigablah on Saturday June 23, 2018 @02:20AM (#17379841)
The ideal solution for me would be to have both FaceID and TouchID -- but at the back of the phone, like the Pixel.

FaceID works great when I'm at my work desk and have the phone on a charging stand. I can just glance at the phone and it unlocks to show my notifications.

Otherwise, I just want to be able to pick up the phone (from the bedside, from my pocket, etc) and have it already unlocked by the time I look at the screen.

Re:Keyboard Service Program for MacBook and MacBook Pro by brazzledazzle on Saturday June 23, 2018 @09:39AM (#17381213)
I wash my hands a lot so I don’t think I really had that issue very much. I tried not to touch my phone when I was sweaty without using a towel first. And I have the good fortune to not have a lot of humidity. So maybe I had an idealized experience for touchid and you have an idealized face for faceid. Ha.

I do lift my head but maybe it’s something else I’m doing. I’ll try different angles or maybe open my eyes wider. I just feel like this kind of experimentation kind of flies in the face of the Apple experience that I thought I was paying for.

Re:Keyboard Service Program for MacBook and MacBook Pro by randomsearch on Monday June 25, 2018 @08:14AM (#17391692)
As with sibling - Touch ID was useless to me for some reason, it hardly ever worked, but face recognition is almost perfect (except when wearing sunglasses).
Re:Keyboard Service Program for MacBook and MacBook Pro by coatmatter on Saturday June 23, 2018 @05:41AM (#17380398)
If you had bought a Pixel 2 or Pixel 2 XL instead, do you think you would have struggled? How much is sunk cost fallacy at play here?
Re:Keyboard Service Program for MacBook and MacBook Pro by randomsearch on Monday June 25, 2018 @08:13AM (#17391687)
I can't objectively answer, but I have played with previous Google Android devices and I generally think Google's design is awful, and the products feel cheap. The Pixel as a device looks a lot better, but I think Google's design is so universally terrible that I would never switch to them.

More generally, I would rather pay extra for a product that isn't based on advertising.

Re:Keyboard Service Program for MacBook and MacBook Pro by Klover on Saturday June 23, 2018 @09:34AM (#17381197)
I am not the person you asked, but I might be able to give some input. My “credentials”: I have owned many many phones because of my job, and currently still use 3 smartphones on a daily basis: two Android phones and one iPhone. Cost is not at play in my case, so there is also no sunk cost.

I wrote up something, but I feel that it is both below the standards of HN, and not something I would want to publicly attach my personal name to. I’d be happy to send it to you if you’d like.

Re:Keyboard Service Program for MacBook and MacBook Pro by tomduncalf on Saturday June 23, 2018 @09:45AM (#17381240)
Yep definitely something up with the screen on the X, mine is covered in small scratches. Not noticeable except in sunlight so not too bothered, but it is a bit annoying. Other than that I agree it’s a brilliant device. Will probably get the screen replaced under Applecare at some point (maybe wait until I inevitably drop and break it one day, lol)