My account became re-locked behind a 2 factor validation step, at some point, asking me for a token they claimed to have sent me. Asking to resend results in a server error. I went through 3 support ticket trains before I got "blacklisted." All 3 support agents stopped responding eventually, and after the third, I never got another response back to an initial bug (made with ~1 month increments). This was ~ a year ago.

I made similar posts in the past and will echo the sentiment now. Coinbase is a fantastic example of how we've gotten into this state of the world where businesses, including ones touching the most sensitive aspects of your life (financial, private communication, private data storage) have almost no accountability to their users if you fall under their "not enough to care" epsilon. Unfortunately, that epsilon was likely derived by looking at the impact of failed tickets, so I'm pessimistic there will _be_ an impact. If there was, they'd be incentivised to change their behavior.

> A purely peer-to-peer version of electronic cash would allow online payments to be sent directly from one party to another without going through a financial institution. Digital signatures provide part of the solution, but the main benefits are lost if a trusted third party is still required...

While I could still login to my account, I was unable to deposit/withdraw any usd/crypto. After repeatedly attempting to contact coinbase support for months, I never got any further than automated responses or if I was lucky "We'll look into it" (that was never followed up on).

Perhaps with the recent spike in interest in cryptocurrency, coinbase is more concerned with institutional customers who are depositing 5+ figure amounts frequently, and no longer have any interest in people such as myself who only occasionally deposit $100 or so.

I was surprised because I'm 1) a cynic, and 2) not a US citizen. But it worked!

I'm genuinely curious. I suppose it depends on the ultimate goal, but seeing as Coinbase is VC-funded, well...