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Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by matwood on Saturday June 16, 2018 @01:34PM (#17328373)
Even before Amazon became a problem, anything camera related I always ordered from B&H or Adorama. Camera equipment is just so ripe for fakes and grey market stuff.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by astura on Saturday June 16, 2018 @01:39PM (#17328407)
B&H openly sells grey market products.

https://www.bhphotovideo.com/c/find/HelpCenter/USGrey.jsp

Just to be clear, the only thing that's really wrong with grey market products is they don't come with a warranty. The are the same exact products you get on the white market.

Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by Finnucane on Saturday June 16, 2018 @02:06PM (#17328559)
Plus, you know what you're getting; they're up front about that. When you buy from B&H, you are going to get the thing you paid for. It's up to you to decide how much the warranty is worth.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by matwood on Saturday June 16, 2018 @01:41PM (#17328419)
And aren't they clearly marked? I'm not against buying grey market equipment. The problem is getting sent grey market stuff when paying US prices.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by masonic on Saturday June 16, 2018 @04:48PM (#17329333)

  grey market products
... are still genuine. It's the product's authenticity that's the issue, not its journey to you.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by novembermike on Saturday June 16, 2018 @06:03PM (#17329718)
Yep, to be honest I might even want to buy a genuine counterfeit item for some reason. If I see a listing for a counterfeit rolex then maybe that's fine (not legally, but it's not harming the consumer). The problem is when you buy a real rolex and get a fake one.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by DanBC on Saturday June 16, 2018 @01:43PM (#17328428)
How can they come without a warranty? Isn't the seller responsible for returns?
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by astura on Saturday June 16, 2018 @01:59PM (#17328521)
Manufacturer's warranty.

Most products come with 6 months-1 year warranty. So, let's say I buy a Samsung TV that breaks six months later due to a defect in manufacturing, Samsung will replace the TV for me under warranty if I bought it from a Samsung approved retailer, say Walmart. If I bought the same exact TV from a retailer unknown or unapproved by Samsung, they will say the warranty doesn't apply.

B&H gives their own warranty on grey market products to make up for it. So if you bought a grey market Samsung from B&H, Samsung's warranty wouldn't apply, but B&H's would.

>For IMP items only, B&H provides a warranty identical to the provisions and limitations of the manufacturer's warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer's warranty or one (1) year, whichever is less.* Your dated B&H sales receipt is all you need to obtain warranty coverage from B&H for a "grey market" product purchased from us.

Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by jjeaff on Saturday June 16, 2018 @07:04PM (#17329972)
Although I don't know if this has been tested, I'm not so sure that manufacturers can so easily weasle out of a warranty for a product simply because it was labeled for sale in another country.

https://www.consumerreports.org/cro/magazine/2013/05/the-wor...

You have expressed and implied warranty rights on products, regardless of what their actual warranty paperwork days.

Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by fencepost on Saturday June 16, 2018 @10:14PM (#17330573)
It may not be that there's no warranty, it may be that it's in the country the product was designated for. If I buy a South Korea only Samsung product, they may say "call the warranty number in Seoul to arrange to ship it to the repair depot in Seoul, and by the way that line is Korean language only. You're also going to need your receipt from an authorized seller so we can be sure it didn't 'fall off a truck.'"
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by wmf on Saturday June 16, 2018 @01:52PM (#17328474)
They come with a warranty in some country, but that country isn't the US.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by DanBC on Saturday June 16, 2018 @02:12PM (#17328588)
Ah, right. I was confused because in the UK (possibly Europe) the retailer is responsible for returns. It doesn't matter where the retailer sourced the product from.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by astura on Saturday June 16, 2018 @03:57PM (#17329046)
It's important to note that warranties and returns are different things.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by Tijdreiziger on Saturday June 16, 2018 @04:44PM (#17329304)
Still, the retailer is responsible for both across the EU.
Re:Amazon Is Complicit in Online Sales of Counterfeit Goods:... by jjeaff on Saturday June 16, 2018 @07:06PM (#17329979)
They probably do in the US as well if you press hard enough.

https://www.consumerreports.org/cro/magazine/2013/05/the-wor...

Some have, and have one. Though none that I know of were specifically for grey market products.