I am subbed to GPM for a few years now. I did it first because Spotify was and still isn't available in my country, but I don't think I would switch if they become available tomorrow.
Second is the interface in general. Spotify realizes that especially on mobile, you have limited screen real estate. I really dislike Google's choice to overly emphasize giant thumbnails of album art I'll never care about or recognize, at the expense of not providing a list view for all levels of the hierarchy. This also leads to situations where artist names are truncated beyond recognition because there's only a few characters space for them.
The GPM app on my Pixel XL also takes seemingly forever to load and play, podcasts often lose their place, etc. Spotify just works.
Menu ("..." on left in web) > Browse stations > Activities
It's right there!
I like the service but there is many things in the UI that I don't like:
- No desktop app
- Album listing is a mess: . It doesn't differentiate between singles and albums so the album list is sometimes very long for no reasons . You can't mentally filter them yourselves as the number of tracks and the album's length are not displayed for each "album" . It is somehow sorted by release year, but not entirely (you can't chose anyway). . On mobile the year is not even displayed so if you want to quickly see if an artist has a new album or simply listen to the more recent one, you can't really be sure of what is displayed.
- On mobile the search button is not always accessible, you have to navigate / "go back"
- Features disappearing: . You used to be able to filter new releases by genre. Now it's a general category of just popular artists. . Same for popular tracks and albums. For my tastes this entire feature is basically useless.
- Radios: the UI used to suggest auto-generated radios based on artists you listen to, it was my favorite feature that helped me discover many great artists and songs. Somehow it got moved and it took me a long time to find it again (it's now only a link on the artist page I guess ? I never think to do that)
- Bonus nitpick : the upload feature is great, sadly your music is not available to other people on the family plan
I don't really like the Play Music UI (but I don't hate it either, the new parts are very nice, but the album pages could use a bit more love).
I dislike the spotify UI though (why is it THAT dark and depressive ?) and play music removes the ads from youtube (us user) and pays youtubers, so that's an easy choice.
Oh, the winning feature of Play Music for me is that I can add my own album, even if it does not belong to their catalog. It still shows with all it's metadata and cover as an album.
I tried Spotify a couple years ago and the experience was terrible and I haven't been back. I don't recall exactly: there was tons of hype, I had to download and run an installer, then create an account and validate email, and then I could play a song, so I picked a song and got some audio ads and subsequent more ads and suggested songs that were not at all related to the song I picked. It wasn't just not good enough to get me to switch, the onboarding was repellent.
I probably won't be their customer but I'm happy to see them succeed for a variety of reasons: customers love it, they aren't FAMGA, and that slide deck on their organizational squads and tribes [1] was significant in my work life.
[1]: https://blog.crisp.se/2012/11/14/henrikkniberg/scaling-agile...
Also the Youtube Music app.
I've found their catalog to be really complete, I've rarely not been able to find something specific I'm looking for.
Only advantage I'm hearing from Spotify music users is that the algorithmic selections sound really good. Meh, I put in about an hour a month of surfing different Play Music radio stations and recommendations. Works for me.
Idk how that’s even possible but it happens once a month for me
For instance, the Fresh Finds playlists - music that's good but very new or undiscovered - are made by curators who sift through songs and artists listened to each week by "tastemaker users". Spotify combs through their listener data and identifies users who have a habit of listening to music that later blows up and becomes much more popular. They tag those users anonymously and use their taste to inform the Fresh Finds playlists, which also feed the rest of the editorial department.
Really cool stuff.
https://news.spotify.com/us/2016/03/02/introducing-fresh-fin...
If you have songs in your playlist that someone else has in their playlist it'll find a song in that other playlist that you don't have. Offload the complexity of matching to humans already doing it.
I am also not a fan of Spotify's UI. I've tried in order, Spotify, GPM, and am now on AM. I may try Spotify again, since my first try was a few years ago and I didn't care for the UI and became annoyed after I built a playlist and half the songs disappeared one day (rights issue I guess).
GPM is a great deal because it also includes YouTube Red and YouTube music if that's your thing.
You can also get a deal on AM if you buy for the year for $99 and use an iTunes gift card that you can usually find for ~$80.
The AM UI is not the best, but since I'm on iOS, the integration is nice.
Different tastes. I love their green and black theme. it's focussed and clean.
I have to wonder how many users Spotify picked up when Apple blew the christmas HomePod release and Amazon flushed out Alexa-enabled devices at heavy discounts.
It might not be a lock-in, but given my track time on a non-Apple ecosystem and the value I'm getting out of Spotify compared to Apple Music...I'm not going back any time soon.
And, yeah: all it took was a $30 device.
If Apple Music was supported in as many places as Spotify I would drop Spotify.
The only alternative service I even debated about was Apple Music when they first announced their streaming service, but there is no clear advantage to their service and I hate the Apple Music UI.
I hope they find a way to help a bigger % of the revenue get into the hands of artists and start cutting out the big record companies who just middleman everything. But other than that, no complaints.