Pricing low-touch SaaS

Re:Pricing low-touch SaaS by cronjobma on Tuesday February 27, 2018 @03:02PM (#16477280)

This. I once ran a SaaS for $7/mo. Churn rate was horrible. People never stayed longer than 3mo. Now I do something with a 4 figure / mo price tag and people stick around for 7/mo on avg. it’s totally counterintuitive

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Re:Pricing low-touch SaaS by nikanj on Tuesday February 27, 2018 @06:12PM (#16479015)

4 figures per month I need to justify to my boss. After that, cutting the service means admitting I was wrong.

You’d be surprised to learn how much someone else’s money people are willing to burn, to save face.

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Re:Pricing low-touch SaaS by disiplus on Wednesday February 28, 2018 @07:49AM (#16482607)

that's true but also it depends on the customer is it b2b or b2c, something for 7$ could be something trivial, like a premium package for a note taking app, but something like a 1000$ is probably a b2b that the company needs.

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Re:Pricing low-touch SaaS by stedaniels on Wednesday February 28, 2018 @06:29AM (#16482242)

What do you do now?

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