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Re:The case for ending Amazon’s dominance by bahmboo on Saturday February 17, 2018 @05:54PM (#16403258)
This is why I go to Ace over big box. I can walk in with 2 parts and say I need to connect these. They'll page the right person and a minute later they will be finding the right parts and get me set in a few minutes. This would take nearly an hour at Lowe's or Home Depot unless you lucked into the right employee. It would be a total time waste to try to do the same on Amazon. I don't care about paying 10% more for the convenience. Ace is also a retail co-op.
Re:The case for ending Amazon’s dominance by SBG11 on Sunday February 18, 2018 @01:28AM (#16404783)
Ace is fantastic. Every Ace comes with an ambiguously old guy who knows everything about whatever project you're doing and can advise you about the tools you'll need, potential pitfalls,etc.

I always go to Ace first because of that guy. It's one trip to Ace vs the two+ trips to Lowe's when I'm doing something new.

Amazon can sell the parts cheaper, but the knowhow they can't provide is invaluable.