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Re:A Message to Our Customers about iPhone Batteries and Per... by blensor on Thursday December 28, 2017 @05:41PM (#16025679)
So you think a Popup

"Hey you're battery is going bad. Do you want to [keep the performance] or [save the battery life]?"

Would be too much??

Re:A Message to Our Customers about iPhone Batteries and Per... by mikeash on Thursday December 28, 2017 @05:46PM (#16025719)
It’s not about battery life. It’s about not pulling so much current that it suddenly shuts down the entire device. Why do so many people think this is just about making a charge last longer?
Re:A Message to Our Customers about iPhone Batteries and Per... by PhasmaFelis on Thursday December 28, 2017 @06:37PM (#16026104)
The hardware/software behavior could be 100% justified and it still wouldn't excuse the fact that they've hidden it all this time, driving millions of people to buy new phones when they really just needed a new battery.
Re:A Message to Our Customers about iPhone Batteries and Per... by mikeash on Thursday December 28, 2017 @06:53PM (#16026221)
I completely agree, I just want criticism to rest on the facts. There’s far too much useless noise because of this misunderstanding.
Re:A Message to Our Customers about iPhone Batteries and Per... by colejohnson66 on Thursday December 28, 2017 @06:00PM (#16025846)
Because it fits their biases better. Simple as that.
Re:A Message to Our Customers about iPhone Batteries and Per... by blensor on Thursday December 28, 2017 @06:41PM (#16026137)
No. Because it is still about battery life. If it were only about the spurious shutdown then the throttling would happen once in a while, but the reports are about long lasting performance reductions, sometimes down to 50%.

If the battery is in a state where the only solution to prevent sudden shutdowns is to continuosly throttle the system to 50% then my hardware is seriously degraded and someome REALLY needs to tell me that.

Re:A Message to Our Customers about iPhone Batteries and Per... by j_coder on Thursday December 28, 2017 @06:39PM (#16026115)
It is about battery life. This is how the battery should be measured: 100% -> Doesn't charge more 0% -> Do no provide enough voltage/current for safe operation at current power mode.

At 5% the phone could switch (configurable) to extended battery mode (low power mode) and alert the user.

As the battery ages the user will notice better a faster battery discharge (from 100% to 0%) and not the performance slowdown.

Re:A Message to Our Customers about iPhone Batteries and Per... by garmaine on Thursday December 28, 2017 @10:46PM (#16027350)
Your demonstrating the same ignorance the post you’re replying to is complaining about. It is not physically possible for the phone to draw sufficient power off a degraded battery to power it in high performance modes. The battery just doesn’t provide enough electrical current. Apple isn’t stepping back performance on degraded batteries to keep battery life. They are doing it to keep peak current draws at a level the battery can support so that the phone doesn’t hard shutoff when it is receiving insufficient power.
Re:A Message to Our Customers about iPhone Batteries and Per... by ezioamf on Thursday December 28, 2017 @11:47PM (#16027610)
I think you don’t read the comment. If the battery do not have enough power the level would be 0%. The time from 100%(plugged in) to 0% will depend on how degraded is the battery. It is not difficult to understand. You are repeating Apple excuses. Mobile phones had been dealing with degrading batteries for a long time.
Re:A Message to Our Customers about iPhone Batteries and Per... by garmaine on Friday December 29, 2017 @02:17AM (#16028179)
That’s not how batteries work. Degration over time causes a battery to not just store less total capacity on a “full” charge, but also to output less current at the required voltage. The latter is what is preventing the phone from operating under a full load at peak performance without a hard shut off.

The issue is the device shutting off while there is still charge on the battery, not the battery reaching 0% faster.

Re:A Message to Our Customers about iPhone Batteries and Per... by ezioamf on Friday December 29, 2017 @02:39AM (#16028254)
To be clear: 0% would be when current voltage or current mAh level is bellow what the phone needs to operate at maximum capacity.

“Voltage and mAh are two different, but interrelated, things. voltage is a measure of the electrical power a battery can deliver, while mAH (milli-Amp hours) is a measure of how long the battery will maintain usable voltage at a given output current.” https://www.quora.com/How-much-mAh-will-equal-to-1-v

Re:A Message to Our Customers about iPhone Batteries and Per... by j_coder on Friday December 29, 2017 @03:50PM (#16031890)
It is the opposite. Batteries degradation acts as an internal resistance at rest (Rd) that increases over time. There is a second resistance (Rc) that increases as you discharge the battery. As you draw current (I) from the battery the nominal voltage decreases according to Omhs law V = Vn - I*(Rd + Rc).

You can plot different voltage charts as the battery discharges at different stages of degradation (increased Rb). As you know the peak current that phone drains at maximum load you know the minimum voltage it requires to operate. At this minimum voltage you show 0% (or a little higher so the phone can have enough power to gracefully shutdown).

What Apple is doing is slowing down the processor so it drains a smaller current reducing the minimum voltage the phone needs to operate extending the battery life (that also measures the time between 100% to 0%). This way you don't complain that an one year old phone battery is discharging too fast probably because of battery fault or wrong specification. There also a good side effect for Apple of decreased performance perception that induces to premature phone upgrades.

Re:A Message to Our Customers about iPhone Batteries and Per... by eh78ssxv2f on Thursday December 28, 2017 @06:20PM (#16025995)
I think the question is:

"Hey you're battery is going bad. Do you want to [keep the performance] or [shutdown the phone]?"

Re:A Message to Our Customers about iPhone Batteries and Per... by astrange on Thursday December 28, 2017 @07:04PM (#16026301)
You'd never want an instantaneous shutoff of your phone, which is what you'd get from a brownout. That's just asking for data corruption.
Re:A Message to Our Customers about iPhone Batteries and Per... by stouset on Thursday December 28, 2017 @10:52PM (#16027387)
Multiply this idea times the six thousand other locations people think this should be done and you suddenly get an frustratingly unusable device.

Everyone gets upset that their pet setting isn't available, but nobody stops to think about the consequences of having everyone else's pet setting available.

Re:A Message to Our Customers about iPhone Batteries and Per... by blensor on Friday December 29, 2017 @04:02AM (#16028486)
And with that comment we are back at the root of the problem. Apple is the one to evaluate what is and what is not important to the user. And many people who are currently upset think they had their priorities wrong.

We can argue all day long what is and what really isn't important. The fact is they decided it isn't and the backlash showed quite strongly that it was wrong.

Re:A Message to Our Customers about iPhone Batteries and Per... by stouset on Friday December 29, 2017 @12:59PM (#16030767)
> The backlash showed quite strongly that it was wrong.

What backlash? This same scenario seems to play out practically every month: Apple does something that generates tons of negative comments from — as far as I can tell — people who don't actually use Apple products (removes the headphone jack, throttles performance for phones with aging batteries, releases phone with minor antenna issue, replaces TouchID with FaceID, the notch on the iPhone X, USB-C MBP, etc.). The next quarter, they announce record sales and continue their absolute domination in terms of both customer satisfaction and profit share in the overall market.

The simple reality is that these things are never as big of an issue as people out for blood make them appear (antenna issue, headphone jack, the Notch), or most consumers actually generally agree with the stance taken by Apple (throttle phones with dying batteries rather than unexpected shutoffs, FaceID).

Re:A Message to Our Customers about iPhone Batteries and Per... by blensor on Friday December 29, 2017 @06:08PM (#16032663)
Don't you think the response from Apple (lowering battery replacement costs, modifying the OS to show the user what is happening) is a clear indicator that they really fid feel a backlash rather than the usual Apple bashing by non Apple customers?
Re:A Message to Our Customers about iPhone Batteries and Per... by stouset on Saturday December 30, 2017 @05:04PM (#16037900)
I don't. This is about the smallest possible response you can imagine. If anything it's Apple doubling down on their original decision — they think they made the right call, and they're standing by it, but throwing a bone to customers by offering essentially at-cost battery replacement.

And honestly? I think they made the right call, even if the implementation details were off. Phones shutting off randomly is something that appears common on Android phones but not on iPhones, and throttling them to prevent this was the right decision to make. Warning that this is occurring is something that, in retrospect, was warranted. But it's easy to see how the teams in question for implementing this could have underestimated the performance impact, the scale of how many phones this would affect, or both. And it's easy to see how adding a warning might have been considered a v2 of the feature, whereas v1 was the quick band-aid needed to ship to prevent a problem that might have affected large numbers of phones in the wild.

In my opinion, Apple has so much goodwill built up from making difficult-but-principled decisions, I'm more than happy to give them the benefit of the doubt. If anything, their response reinforces my belief that they thought this was the right decision from the get-go. They didn't roll back the feature as other companies would have done. They stuck by it because it's the right move for the vast majority of their customers.

Re:A Message to Our Customers about iPhone Batteries and Per... by JoeAltmaier on Thursday December 28, 2017 @05:46PM (#16025718)
Or maybe "How long do you want your battery to last?" Choose 6 hours, or 8, or 12.
Re:A Message to Our Customers about iPhone Batteries and Per... by mikeash on Thursday December 28, 2017 @05:48PM (#16025725)
“How often do you want your phone to suddenly shut off without warning?” [Never] [Sometimes] [Often]
Re:A Message to Our Customers about iPhone Batteries and Per... by oneeyedpigeon on Thursday December 28, 2017 @06:52PM (#16026216)
Do we actually know the numbers (e.g. battery life and expected number of shutdowns) required to make any of these points more than moot? Because there are definitely values that would win hands-down for either side.
Re:A Message to Our Customers about iPhone Batteries and Per... by mikeash on Thursday December 28, 2017 @06:55PM (#16026246)
I don’t think we have any numbers, but the sudden shutdown problem was pretty frequent, enough that Apple issued a recall for one model and a lot of people saw it happen.