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Re:Net Promoter Score Considered Harmful by jmspool on Tuesday December 26, 2017 @12:53PM (#16009746)
I'm sure all the executives who are getting bonuses based on NPS improvements feel that gaming the system is cheating themselves.

How many executives get bonuses for a gameable version of Agile?

Re:Net Promoter Score Considered Harmful by madeofpalk on Tuesday December 26, 2017 @12:57PM (#16009771)
Again, comes down to the company I guess. I’ve never worked at a place where execs get bonuses based on NPS
Re:Net Promoter Score Considered Harmful by Domenic_S on Tuesday December 26, 2017 @01:19PM (#16009936)
Not convincing, considering executives often set their own goals.