Aboslutely. Can you imagine having the Google "your account has been cancelled and we won't even say why and there's no number you can call" experience with your home rental service? Or your car service?

In all fairness, there are tenant protection laws in presumably all states and they're quite strong in some. Nonetheless, if a landlord decides to sell the building or move into it themselves, you're likely going to have to move when the lease expires. And, of course, if you live somewhere that's popular and growing, you may simply be priced out.

This already happens when your Uber rating declines below a 4 or so (as drivers get to pick their riders by rating) and you can no longer get a ride.

Too bad there aren't alternatives to Uber for people who can't manage to not piss off their drivers. They don't give a bad review unless you give them a really good reason because they're more worried about their stars than a little bit of unruliness on the part of passengers because, you know, dealing with stupid people is 99% of the job(err...side hustle).

Sounds like the system is working exactly as intended to me.

You can’t base a public transportation network on a reputation system no more than you can cut power and water off to people you don’t care for.

They aren't a public transportation network, they are a private business.

I'm kind of curious what you were doing to the drivers since it's dog eat dog enough out there that drivers will pretty much take any fare that's semi-reasonable and they don't think they're going to die.

Before switching to Lyft, I had a 4.4 rating with Uber, and sometimes had to try multiple times to get a ride. I had never been late for a pickup, was always courteous, and never did anything to warrant less than 5 stars.

I don’t use Uber anymore, so it’s less of a personal issue and more of an overreaching policy issue as Uber attempts (poorly) to supplant public transit and personal vehicles with their product.