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Re:Automakers: Don't Ask Customers What They Want by mikestew on Monday December 11, 2017 @04:52PM (#15900850)
There is no reason you shouldn't be able to have all of these things together on your vehicle

Really? Because I thought of three just while reading your comment, and I don't even work in manufacturing. Reduced SKUs, ease of manufacturing scheduling, and some package options might exclude the options of other packages (you can't get heated seats and cloth seat coverings as one example). I'd even argue that they could be good reasons, as creating the packages you'd like add expense and it has been (hypothetically) found that customers won't pay the extra.

OTOH, though I don't spend a lot of time perusing automotive options packages, of the ones I've looked it appears that the packages are additive. You can have package A, with X, Y and Z. You can have package B, which has X, Y, Z, and the addition of W and X for an additional $900.

Re:Automakers: Don't Ask Customers What They Want by gregmac on Monday December 11, 2017 @05:22PM (#15901119)
This is its own problem. I want one feature of package B but package B costs +$$$. I don't care about the other features package B also comes with (in other words, provide $0 of value to me), and the feature I want isn't worth $$$.

As a result, I don't buy package B, or even don't buy the car at all and go to another comparable model.

I had no opportunity to explain why I didn't buy package B to the manufacturer, so do they even realize they're missing out because of that? I'm sure I'm not the only one.

Re:Automakers: Don't Ask Customers What They Want by mikestew on Monday December 11, 2017 @05:48PM (#15901411)
I want one feature of package B but package B costs +$$$. I don't care about the other features package B also comes with (in other words, provide $0 of value to me), and the feature I want isn't worth $$$.

It's been ages since we've purchased a new car, but can't you just check the box for "$FOOBAR" after checking the box for Package A? Our Leaf was pretty much pre-built with few choices outside of packages, but we did that with our Scion. Additionally, though my BMW motorcycle came with a "package", I could still get stuff a la carte. I'd just have to wait for BMW to build it and ship it, instead of riding it home that day. (Or in my case, the dealer has the a la carte items on the shelf. They sent me home with the taller windshield in a box, for example, and I bolted it on myself.)

OTOH, I'm using a motorcycle, an early-adopter electric car, and a quirky little off-brand Toyota as examples. Probably not the best examples for sussing the average car buying experience.

Re:Automakers: Don't Ask Customers What They Want by gregmac on Monday December 11, 2017 @06:02PM (#15901539)
Sometimes. There's lots of variations though, some companies only offer specific trim levels, others appear to offer individual options but then you'll run into "That option is only available options x, y, and z, and is not compatible with w. Include x, y, z and remove w?".
Re:Automakers: Don't Ask Customers What They Want by mikestew on Monday December 11, 2017 @07:31PM (#15902101)
Ah, okay, thanks for the insight; as I said, it's been a while since I've dealt with this. I shouldn't be surprised now that I think of it. Want $HOT_ITEM (say, CarPlay)? It's included in our $2000 luxury package! Except I just want the CarPlay, which can't cost two grand. sigh, fine, sell me crap I don't need so I can get the crap I want. Sounds kinda like a bill going through Congress. :-)
Re:Automakers: Don't Ask Customers What They Want by balabaster on Wednesday December 13, 2017 @10:18AM (#15914731)
It's exactly like a bill going through Congress. Except usually with the bill going through Congress, the items you don't want are quite a lot more toxic.
Re:Automakers: Don't Ask Customers What They Want by chillwaves on Monday December 11, 2017 @09:51PM (#15902654)
> you can't get heated seats and cloth seat coverings as one example

Is this example supposed to be a true fact? I have cloth seats that are heated.

Re:Automakers: Don't Ask Customers What They Want by Declanomous on Monday December 11, 2017 @10:04PM (#15902703)
To further support this claim, I bought my car specifically because it offered heated cloth seats.

Car manufacturers are idiots. I want a small car because I live in a city, but I will never buy a small car with a sunroof, because I am tall and that space comes out of the inside of the car. So many features are bundled with sunroofs it is absurd. I would have probably spent 5 grand more on my car if I could have gotten features without getting a sunroof.

They literally could have charged me the price of a car with a sunroof and given me one without a sunroof and I would have been pretty happy.

Re:Automakers: Don't Ask Customers What They Want by mikestew on Tuesday December 12, 2017 @12:26AM (#15903205)
It was true ten or twelve years ago, and don’t think car dealers were lying. I think what’s changed is the switch from resistive wires to carbon panels. Heated wire with cloth seats would probably leave griddle marks on your ass. :-P

So, yeah, my example might be dated.

Re:Automakers: Don't Ask Customers What They Want by rypskar on Tuesday December 12, 2017 @02:19AM (#15903631)
Even more dated, IIRC my first car, an 83 model, had heated cloth seats. I am sure a 93 model I had did have heated cloth seats, and it is a bit more than 10 years since 93 ;)
Re:Automakers: Don't Ask Customers What They Want by chias on Monday December 11, 2017 @10:17PM (#15902758)
I have cloth seats that are heated as well.

I drive a 2015 Chevy Volt with the non-premium package (i.e. no backup camera, etc.) because the premium-package comes with a shiny white center console which is downright blinding in the sunlight.

The premium package also comes with leather seats which, when it's in the severe negative degrees, you really REALLY don't want.