News for hackers. Stuff that matters.

A comment on Coinbase: The Heart of the Bitcoin Frenzy. Parent comment

Re:Coinbase: The Heart of the Bitcoin Frenzy by PeterisP on Thursday December 07, 2017 @09:47AM (#15870365)
You charge the customers sufficiently so that you can (and do) hire a customer service person for each X new customers.
[ Parent | on HN ]
Re:Coinbase: The Heart of the Bitcoin Frenzy by jonwachob91 on Thursday December 07, 2017 @11:29AM (#15871426)
... There is a lag between signing new customers and hiring competent customer service employees + training them. Just saying.
[ Parent | on HN ]
Re:Coinbase: The Heart of the Bitcoin Frenzy by simonebrunozzi on Thursday December 07, 2017 @03:05PM (#15873555)
That's not what their VCs want them to do, unfortunately.
[ Parent | on HN ]