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A comment on As a solo developer, I decided to offer phone support. Parent comment

Re:As a solo developer, I decided to offer phone support by oblio on Thursday November 30, 2017 @05:35AM (#15814773)
I think the main reason for the hierarchy we have in IT is basically necessity, and I say this as someone who's more into devops & co.

You can't have a product without developers. You can have a product without QA, support, Ops, etc.

Managers are another story cause there we get into more social aspects...

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