Show HN: CloudBuddy – Pay less for online storage

Re:Show HN: CloudBuddy – Pay less for online storage by synapse0 on Sunday November 19, 2017 @06:35AM (#15733454)

Re: ovh - I've been a customer of dedicated servers for 5+years, and never needed to contact support. Last week I got another new dedicated which shipped with mismatched dimms (the motherboard warns about the problem) and contacted support. A few days goes by and I still have not received an answer, and now I'm scared! This server is not in production yet, but what if I urgently need support on a production server?

What has been your experience with ovh support?

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Re:Show HN: CloudBuddy – Pay less for online storage by Veratyr on Sunday November 19, 2017 @12:10PM (#15734695)

They have different SLAs for certain issues: https://www.ovh.com/us/dedicated-servers/sla.xml

Does the server boot? If so, you should use http://docs.ovh.ca/en/guides-ovh-rescue.html#hardware-check which should flag it to them I believe.

If the server doesn't boot it should have been picked up by their monitoring systems (I believe this is "Level 1").

Have you tried calling them?

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Re:Show HN: CloudBuddy – Pay less for online storage by nkkollaw on Thursday November 23, 2017 @07:53PM (#15768834)

I call them via phone and pick up right away, and they always have technicians on site.

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