So basically they are paypal and ebay combined in business model and should have equally crappy reputations?
And Amazon. And every other company that is dependent on the faith people put in their arbitrary ratings. I think we are near critical mass of people realizing that online reviews are bullshit.
Then again some of the people hiring there are really professional.
I was scammed by some guy who gave me a 1 star for overworking me and exploiting me, in spite of showing evidence that his work was completed (and much more) his rating was not even exempted from my total.
Suffice to say it makes it hard to work. Luckily it was my 6th job and I had other 5 stars.....