Great post, definitely these are the things that make for a great participating in an OSS project.

Unfortunately, the folks who spew out impatient, one liner bug reports are exactly the folks who will never read such a blog post, or anything else for that matter. They won't even read the ALL BOLDFACE bug posting instructions I put up that tell them to post a usage example and don't just show a line of code you think should change.

I've had many days ruined by naive idiots who think I work for them or something, and it is an ongoing, multi-year practice to learn how to not escalate and how to not have your day ruled by such people.

In case I'm not getting downmodded here enough, I'll add that users/nicknames that seem to identify as female never have any of these issues - users that identify as female always come very well prepared with great test cases and all the up front research done. More and more the issue of "decency" seems to pervade all areas of human interaction as we've descended into such a non-decent era.