>You should be extremely grateful you were actually able to reach anyone and get it restored at all.

Nitpicky, but no he shouldn't, he should feel lucky, sure, but grateful? No, he should feel angry that it happened in the first place, and only somewhat placated that they restored it.

Absolutely feel a little grateful, to the people that I was able to reach. And somewhat lucky that I had contacts, to escalate if necessary, though I did manage to go through public channels.

And yes, I'm absolutely livid still over the fact that their system couldn't observe a purely consumer account, with only a few small comments, could be flagged as copyright infringing. Had I been unable to reach a human for manual review of the nonsense of my account status, I'm positive I wouldn't have regained access.