Re:Will automation put an end to the American trucker?
by ryandrake on Tuesday October 10, 2017 @06:48PM
(#15445947)
> If you have a simple order like "A medium #3", then its an order of magnitude faster to order through a person.
This is a user interface [fixable] problem, not some inherent defect in kiosks. You should be able to walk up to the kiosk, tap #3, wave your NFC payment at it, and walk away with a hamburger. Today's "Tap. Tap. Scroll, Scroll. Tap. Back. Tap. Tap checkout. Tap Ok. Insert credit card in this other machine. Tap confirm. Sign. Remove card. Tap done." mess is merely incompetent product design.
This is a user interface [fixable] problem, not some inherent defect in kiosks. You should be able to walk up to the kiosk, tap #3, wave your NFC payment at it, and walk away with a hamburger. Today's "Tap. Tap. Scroll, Scroll. Tap. Back. Tap. Tap checkout. Tap Ok. Insert credit card in this other machine. Tap confirm. Sign. Remove card. Tap done." mess is merely incompetent product design.