Re:Google Pixelbook Is Google’s New Chromebook
by neverminder on Wednesday September 20, 2017 @02:58PM
(#15297090)
My Pixel's disk gave up after over a year's usage, so I thought I was screwed, but then found out that in UK (EU) warranty for electronic goods is 2 years, called google support and they sent me a brand new one, no questions asked.
Re:Google Pixelbook Is Google’s New Chromebook
by Markoff on Wednesday September 20, 2017 @03:30PM
(#15297378)
well you also pay same price in EUR as in USD despite EUR being stronger, this longer warranty ain't for free...
Re:Google Pixelbook Is Google’s New Chromebook
by danjoc on Thursday September 21, 2017 @01:03PM
(#15305407)
>Are your customer protection laws super weak ?
Yes. The same companies also fight right to repair laws. It's frequently illegal to repair the broken thing yourself.
Re:Google Pixelbook Is Google’s New Chromebook
by baq on Wednesday September 20, 2017 @01:48PM
(#15296427)
That's the trade-off of having less regulation. OTOH I hear that the US has the most regulation in the world, so I'm confused.
Re:Google Pixelbook Is Google’s New Chromebook
by rsynnott on Wednesday September 20, 2017 @01:53PM
(#15296477)
I assume you hear that from someone who's either very confused or just making it up. Consumer regulation in the US is generally rather weak as compared to the EU. Some other regulation less so, but the idea that the US has the most regulation isn't really credible.
Some aspects of the American right-wing like making these very extreme claims, presumably on the basis that some people won't bother to check. Another even more implausible one is that America is the most-taxed country; this simply isn't even vaguely true no matter what way you look at it.
In the UK I would have gone to the local Trading Standards Office. Seems all people in the US can do is complain on websites and hope someone online-famous enough takes up their cause.