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Re:Atlassian launches Stride, its Slack competitor by SomeHacker44 on Thursday September 07, 2017 @11:41AM (#15192860)
As the head of a company that uses HipChat... Thank you Atlassian. We have intended to migrate to the (free and better) Mattermost for a long time and just have been waiting for it to hit the top of our priority list. Knowing you are abandoning the terrible HipChat for an entirely new product, with no migration path and 50% more cost, makes this an easier choice.

You have been abandoning us on JIRA and Confluence as well. There are many features that are not available on our self-hosted versions even when fully upgraded. Your licensing and pricing terms get worse year after year even though essentially absolutely nothing useful (to us anyway) ever gets added.

We even use Trello a little here and there... I expect that to go south too.

Well, at least we have GitLab and soon Mattermost, both suitable for much of what we need, for free. Thank you for making our decisions easier.

Re:Atlassian launches Stride, its Slack competitor by BackendAndBBQ on Thursday September 07, 2017 @11:57AM (#15193004)
> Knowing you are abandoning the terrible HipChat for an entirely new product, with no migration path

AFAIK, they offer migration from Hipchat to Stride https://confluence.atlassian.com/stride-documentation/upgrad...

> We'll move all of your teammates, rooms, files, custom emoticons, and message history over to Stride for you so your team won't miss a beat.

Re:Atlassian launches Stride, its Slack competitor by Operyl on Thursday September 07, 2017 @01:21PM (#15193884)
Sounds like they might be using HipChat self-hosted, not in their "Cloud" solution.
Re:Atlassian launches Stride, its Slack competitor by x0x0 on Thursday September 07, 2017 @03:26PM (#15194948)
The question is why one would trust Atlassian to make decent software this time when hipchat is such a POS.

On a former team we were forced to use hipchat and their android client just nuked my battery. It was like night and day; remove the app and my battery lasts 24-30h; with it hipchat installed it would last 10 hours. This was a stock Nexus device btw.

Re:Atlassian launches Stride, its Slack competitor by pavel_lishin on Thursday September 07, 2017 @03:42PM (#15195060)
I don't keep the client running all the time, but i do get notifications when I'm mentioned by name; haven't noticed any egregious problems.

I don't think Hipchat is a POS - it gets the job done - but it is lacking some features that I would consider to be fairly basic. (Why can't I edit messages except with the s// syntax? Why can't I do basic text formatting?)

I do agree with you on the lack of faith, though. Jira's text formatting is even worse than Hipchat's.

Re:Atlassian launches Stride, its Slack competitor by pat_space on Thursday September 07, 2017 @11:49PM (#15197755)
I am very satisfied with the Confluence cloud web text editor, but the Jira cloud editor is TERRIBLE. I wish they would bring the Confluence functionality to Jira.
Re:Atlassian launches Stride, its Slack competitor by pavel_lishin on Friday September 08, 2017 @10:41AM (#15200499)
Confluence annoys me; I don't want a WYSIWYG, I want to be able to just write some markdown without trying to wrestle all my formatting into a form that works.
Re:Atlassian launches Stride, its Slack competitor by bostand on Friday September 08, 2017 @03:22AM (#15198439)
My solution to this is to not use my phone for this stuff.

I only log into the site from a desktop browser. No point reading messages when I'm AFK anyway.

Re:Atlassian launches Stride, its Slack competitor by orand on Thursday September 07, 2017 @11:51AM (#15192959)
Which Jira and Confluence features aren't available for fully upgraded self-hosted instances?
Re:Atlassian launches Stride, its Slack competitor by SomeHacker44 on Thursday September 07, 2017 @03:42PM (#15195055)
Not to beat a dead horse about it, but Atlassian made improvements to the Kanban functionality, especially regarding the backlog (a backlog manager), and didn't make it available to our on-premise locally-installed stuff.

Additionally, they jacked up the prices on the Service Desk software users and changed who can do what at what prices.

All in all, I wouldn't choose Atlassian for any new installations/companies. I would definitely look elsewhere. And, I've been using their products since before FishEye was an Atlassian product (and they destroyed that product too).

Re:Atlassian launches Stride, its Slack competitor by compuguy on Thursday September 07, 2017 @05:16PM (#15195789)
Ouch (and self-hosted atlassian products were pricy to begin with). Are there any good alternatives to Jira and Confluence out there (that are self-hosted/on-prem)?
Re:Atlassian launches Stride, its Slack competitor by vacri on Thursday September 07, 2017 @06:13PM (#15196261)
I'm of the opinion that there are no good ticketing systems. I've seen a fair few of them (but haven't looked in the last year or two) and I realised that the problem is this: the amount of information you need to store to make a ticketing system really useful is more than people are comfortable putting in. Lightweight ticketing systems are great for small things, but suck for serious work. Heavyweight ticketing systems are a grind to use. Assigning metadata is tedious, remembering workflows is tedious, but if you want more power, you have to do those tasks, regardless of the particular software in use.
Re:Atlassian launches Stride, its Slack competitor by solatic on Friday September 08, 2017 @12:55AM (#15197935)
> Assigning metadata is tedious, remembering workflows is tedious, but if you want more power, you have to do those tasks, regardless of the particular software in use.

This is why you hire dedicated Scrum Masters / PMO, and direct the PMOs to automate away what they can, as the domain becomes clearer.

Jira is actually really great for this because the REST API is so powerful, which can allow the PMOs to build systems which extract work from elsewhere, populate all the necessary fields which are repetitious and tedious for users to fill out, and then submit everything against the REST API and watch it all turn into issues.

When you start to understand that what Atlassian really did with Jira was build a powerful general UI abstraction over relational tables that even non-technical users can use, then you start to understand the sheer power of what's on the table.

Re:Atlassian launches Stride, its Slack competitor by richman777 on Thursday September 07, 2017 @06:57PM (#15196550)
This is why I've finally accepted the fact that for my own personal tracking, nothing beats a post-it note. I'm not going to spend the time to put down all the real information I should and dealing with an app is another barrier preventing me from getting stuff done.
Re:Atlassian launches Stride, its Slack competitor by vacri on Thursday September 07, 2017 @10:27PM (#15197467)
I moved to post-its about six weeks ago during an intense period with lots of small jobs. I am the only one who does what I do here, so the interoperability isn't really required... and I'm not keen on going back to a digital ticketing system (post-its are also satisfying to scrunch up when finished). I will eventually though, as ticket history can be useful, but at the moment I feel a bit like a dog who has escaped the yard and is roaming freely :)
Re:Atlassian launches Stride, its Slack competitor by Karunamon on Thursday September 07, 2017 @12:32PM (#15193382)
Seconding this. It always seemed to me that you lose features by going to the cloud hosted version.
Re:Atlassian launches Stride, its Slack competitor by yalooze on Thursday September 07, 2017 @12:00PM (#15193033)
It seems the migration path is straightforward

> All of your rooms, teammates, files, custom emoticons and message history from HipChat Cloud will be in Stride waiting for you, just as you left it.

https://confluence.atlassian.com/stride-documentation/upgrad...

But I hear you on Atlassian seeming like they're abandoning things. I'm still waiting for them to fix Bitbucket's online editor which breaks when you try to edit files with different character encoding https://bitbucket.org/site/master/issues/13450/file-characte...

Re:Atlassian launches Stride, its Slack competitor by new299 on Thursday September 07, 2017 @12:20PM (#15193227)
What are good options for replacing Confluence? I looked at available open source wiki's maybe 1 or 2 years ago and there seems to be nothing that was as easy to use for non-technical people (which would include having WYSIWYG style editing).

Are there any good options now?

Re:Atlassian launches Stride, its Slack competitor by mgkimsal on Thursday September 07, 2017 @01:18PM (#15193864)
A wiki that allows referencing to a ticketing system - the way you can tie confluence docs to jira - is, imo, one of the unique tie-ins I've not seen replicated in any other system.

Check list of items in confluence? Click and ... bam - tickets where you can track discussion, media, code, etc. Link back to the definition doc, and the doc has a status view of the ticket(s).

I've wondered if they've got some patent on this which has prevented other folks from replicating it. Or... is everyone else so focused on "disparate tools that talk to each other" that this tie in has never made it on anyone's radar?

If this was in redmine (for example) - having the wiki be aware of the ticket system - that would be great.

Re:Atlassian launches Stride, its Slack competitor by Drdrdrq on Thursday September 07, 2017 @02:34PM (#15194567)
Afaik in GitLab Wiki you can mention issues to link to them (same as in merge requests and elsewhere). Is that what you had in mind or is the integration in Confluence deeper?
Re:Atlassian launches Stride, its Slack competitor by seanp2k2 on Thursday September 07, 2017 @01:28PM (#15193950)
The JIRA <-> Stash integration is also nice. Create a bug in JIRA and reference a release tag (which integrates with Stash), create a branch to fix it right from the ticket, ticket shows when that branch gets a PR and is eventually merged. It's possible to e.g. close the ticket when the bug fix gets merged too.
Re:Atlassian launches Stride, its Slack competitor by Gibheer on Thursday September 07, 2017 @04:41PM (#15195508)
It does work in redmine[1] and that for years and the same as in github and Jira, using the #XXXX notation.

[1]: http://www.redmine.org/projects/redmine/wiki/RedmineTextForm...

Re:Atlassian launches Stride, its Slack competitor by mgkimsal on Thursday September 07, 2017 @06:07PM (#15196208)
That does not let me create something from the wiki, only reference issues that already exist.

EDIT:

Specifically, allowing people who are primarily text driven to be reading a doc/wiki page, right click a sentence or phrase, then create an issue right from that screen, without leaving, and have them linked back and forth, is... seemingly obvious, yet I've not seen it done elsewhere. Someone else pointed out gitlab - I've not tried it there yet.

Re:Atlassian launches Stride, its Slack competitor by derintendant on Thursday September 07, 2017 @08:09PM (#15196919)
There IS a Add-on for exactly that use case: https://marketplace.atlassian.com/plugins/net.seibertmedia.c...

Disclaimer: I work for the Add-on developer

Re:Atlassian launches Stride, its Slack competitor by mgkimsal on Thursday September 07, 2017 @10:53PM (#15197578)
For redmine?

The creation of jira tickets from confluence already seemed useful enough for my use cases - not sure that I'd need a plugin to do more, but interesting to see that you've got something (and to know others want it).

My original post was pointing out that this wiki/ticket connection is something I've only ever seen in jira/confluence, not in anything else.

Re:Atlassian launches Stride, its Slack competitor by Game_Ender on Thursday September 07, 2017 @05:00PM (#15195670)
Phabricator has the wiki, code review, and ticketing systems tightly integrated. It's a clean, fast, and free alternative to JIRA.

https://www.phacility.com

Re:Atlassian launches Stride, its Slack competitor by cyberferret on Thursday September 07, 2017 @05:35PM (#15195961)
I'm a long time JIRA user who started using Phabricator last year for a side project (that has now become my main project).

I didn't really have a major problem with JIRA, but we self hosted them on AWS, and the resource requirements of JIRA, Confluence, Fisheye etc. meant that we had to set up separate instances to stop them crashing all the time.

Phabricator gives us the same functionality as all the Atlassian tools I mentioned above, but on one virtual Digital Ocean $10/mo server. It is much more reliable, and has a better, much more integrated UI.

Faster too - MUCH faster. I can really tell when I go back to JIRA to log a bug and have to wait 5 to 10 seconds for a form to build itself and load.

Re:Atlassian launches Stride, its Slack competitor by Karunamon on Thursday September 07, 2017 @08:48PM (#15197099)
What the hell are people doing to their Jira instances that make them load that slowly? I've got a fairly busy instance at $dayJob with hundreds of users, 10+ addons, and some automation scripting, and it runs as fast as any webapp can be expected to.

There was no explicit performance tuning happening here, either. 1 instance of Jira talking to 1 instance of MySQL behind 1 instance of nginx on a modest VM.

I'm not doubting you, but this is a common enough complaint that I assume there's a footgun lying around that I've managed to luckily step over.

Re:Atlassian launches Stride, its Slack competitor by mgkimsal on Thursday September 07, 2017 @10:54PM (#15197582)
I dunno, but the hosted version has (imo) always been rather slow. It's felt faster in the last year or so, but definitely slower than most other tools I use (mostly redmine these days when not in jira).
Re:Atlassian launches Stride, its Slack competitor by andrewl on Thursday September 07, 2017 @01:32PM (#15193993)
The FogBugz project management system has pretty good integration between its case system and its wikis.
Re:Atlassian launches Stride, its Slack competitor by unethical_ban on Thursday September 07, 2017 @01:33PM (#15194009)
It's interesting. Confluence's "user friendly" editing and interlinking is a weakness for those who wish to have a clean hierarchy and well-defined document layout.

Before our company started using Confluence, our team ran a Dokuwiki server. FOSS, can hook into AD, many plugins and extensions available. Worth looking at... yes, it does have Markdown based editing, though it has a rich editor to assist.

EDIT: Apparently they have a WYSIWYG plugin. Haven't tested it.

Re:Atlassian launches Stride, its Slack competitor by new299 on Friday September 08, 2017 @10:51AM (#15200593)
I mean the problem is that doesn't always go down well in an interdisciplinary environment.

Generally Markup works well for coders, but if they're non-coders it can sometimes be a challenge to get people using it I've found.

Re:Atlassian launches Stride, its Slack competitor by SomeHacker44 on Thursday September 07, 2017 @03:45PM (#15195073)
Confluence is pretty good. It's better than MediaWiki, the Wikis built into GitLab (or GitHub if that's your thing), etc.

I dislike that it doesn't support MarkDown as a native language, but it does have a solid WYSIWYG.

I'd say Confluence is the best of their products and the one that I'd be most likely to use again in the future.

I've also used their CI solution at another company and I found that one easier to use than most of the other open source ones, although I haven't tried some of the newer ones in the last few years or GitLab's CI integration.

Re:Atlassian launches Stride, its Slack competitor by vacri on Thursday September 07, 2017 @06:16PM (#15196288)
Confluence used to support a markup language, but they discontinued it for maintainability reasons, as they were also supporting WYSIWYG.
Re:Atlassian launches Stride, its Slack competitor by psteinweber on Friday September 08, 2017 @06:31AM (#15199177)
It probably matters highly on the use-case, but for us (documentation): Dropbox Paper.

Linking between documents is super easy (as opposed to similar "low tech" solutions like Google Docs, Markdown files, etc), and features are sufficient for our use. Due to its simplicity, I find it one of the most exciting products recently. (Not affiliated whatsoever)

Re:Atlassian launches Stride, its Slack competitor by Karunamon on Thursday September 07, 2017 @12:38PM (#15193452)
MediaWiki now has a decent WYSIWYG editor (you can demo it on wikipedia), but IMO, it's still way too unfriendly for people that don't know their way around markup language. Confluence has a nice balance of ease when you need it and flexibility when you don't.
Re:Atlassian launches Stride, its Slack competitor by new299 on Thursday September 07, 2017 @12:44PM (#15193518)
Shame, sounds like it's the only option. It would be nice to see some competition in this area and wiki's are a great collaboration tool in interdisciplinary environments.
Re:Atlassian launches Stride, its Slack competitor by wordsmattr338 on Thursday September 07, 2017 @01:33PM (#15194013)
A dialed in README.md in every repo is all I want.

It can link me all over Wikipedia style as needed, but I want the manual to come with my $ git clone and not have to fart around in some other document repo.

Re:Atlassian launches Stride, its Slack competitor by dionian on Thursday September 07, 2017 @02:26PM (#15194490)
HipChat is fine. Try using Cisco Spark.