Re:I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
by ryandrake on Friday August 11, 2017 @05:48PM
(#14994620)
Whenever I see comments about how "Company XYZ deleted my account after I issued a charge-back!" I ask: Why would one want to continue doing business with a company that made you issue a charge-back? Charge-back is pretty much the nuclear option of last resort when you have exhausted all avenues of redress. You're basically doing it to get your money back and "salt the earth" as you leave. I've done a few charge-backs in my life, and not once, ever, under any circumstances would want to do business with those companies again.
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Re:I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
by KGIII on Friday August 11, 2017 @06:49PM
(#14995013)
I frequently see people suggest a chargeback as the first option. I have seen people suggest it instead of even trying for an RMA. I have seen it suggested for delayed delivery.
I have no idea about the frequency, but I have reason to suspect some are quite frivolous.
Like you, I believe it should be the last option. I'm just not sure that we are the majority.
Re:I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon
by Dylan16807 on Friday August 11, 2017 @11:50PM
(#14996364)
Sure, if everything in the world had competitors that were trivial to switch to. If I suffer through bad customer service for two hours that's bad but it's not itself enough to make me switch companies. As long as I get my money back I'll still be willing to work with most companies.