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A comment on Microsoft Surface Laptops and Tablets Not Recommended by Consumer Reports.

Re:Microsoft Surface Laptops and Tablets Not Recommended by ... by jackvalentine on Thursday August 10, 2017 @10:43PM (#14986215)
Yeah... this is a concern.

I bought a Surface book this year, and it embarrassingly cost $4000. It's great, but I'm convinced that in two years I'll be having a stern conversation with Microsoft support about the Australian Consumer Law guarantee of acceptable quality.

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Re:Microsoft Surface Laptops and Tablets Not Recommended by ... by animex on Thursday August 10, 2017 @11:03PM (#14986286)
https://www.accc.gov.au/consumers/consumer-rights-guarantees...

How is this enforced? If you have a file a lawsuit, the costs/time/effort might not be worth it.

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Re:Microsoft Surface Laptops and Tablets Not Recommended by ... by throw_throw on Thursday August 10, 2017 @11:20PM (#14986357)
The ACCC handles complaints on behalf of consumers, and is more than happy to fine or litigate [1]. Most companies comply well before this stage.

1: https://www.accc.gov.au/media-release/accc-takes-action-agai...

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Re:Microsoft Surface Laptops and Tablets Not Recommended by ... by fulafel on Friday August 11, 2017 @01:24AM (#14986779)
Same in many European countries, there's a consumer ombudsman who can have a stern conversation with the dealer if they think the law is on your side.
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Re:Microsoft Surface Laptops and Tablets Not Recommended by ... by jazoom on Friday August 11, 2017 @06:41AM (#14988251)
The ACCC and ACL are awesome. Companies should just not suck, but unfortunately they can't be trusted not to suck.
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