Sounds like a common case of loving the idea of something but not having the will to carry it out. That's most of humanity in my experience. People, even experienced tech professionals are far more likely to bitch about a problem vs actually taking steps to solve it.

It's like people who will bitch about how lousy customer service is at company X, but if company X raised the prices on their products by $1-2 to hire full time customer support staff, those same people would take their business elsewhere. So really they don't want better customer support, they just want the genie to grant wishes.

3 out of 50 people actually serious about solving a given problem fits pretty well with my life experience. :P