News for hackers. Stuff that matters.
Re:Amazon Echo Show by eclipxe on Tuesday May 09, 2017 @10:14AM (#14300152)
People are missing this:

"With the Alexa App, conversations and contacts go where you go. When you’re away from home, use the app to make a quick call or send a message to your family’s Echo. Alexa calling and messaging is free—to get started download the Alexa App."

Alexa is now in the messaging and communication game.

https://techcrunch.com/2017/05/09/amazon-enables-free-calls-...

Re:Amazon Echo Show by mikeash on Tuesday May 09, 2017 @10:48AM (#14300459)
Are we ever going to see unity between these services, or are we doomed to have little walled-off fiefdoms forever?

A phone number works anywhere in the world, to anywhere in the world, with anyone who has a phone. All e-mail providers work with each other. I don't care who you're with, and I wouldn't even have to know except it's usually part of the address. SMS works no matter which provider we both have.

It feels like we're taking huge steps backwards. Instead of sending a message to a phone number or e-mail address, I'll use iMessage or Google Hangouts or Skype or Slack or.... Video call? We can do FaceTime or Hangouts or Skype or....

Will these things start interoperating with each other eventually, or are we just doomed forever?

Re:Amazon Echo Show by curun1r on Tuesday May 09, 2017 @11:06AM (#14300642)
FWIW, email only sorta interoperates...try running your own mail server and unless you get all the elements of server reputation exactly right, your email will probably not get delivered to people using the large email providers. Thanks to spammers, we've allowed our open, interoperable standard to be much more closed.

And SMS is also frustratingly non-universal. After years of having cell service with one of the large providers, I switched to Fi last year since I was going to be out of the country a lot. The biggest annoyance has been most short code SMS not working. Each SMS shortcode is only supported on a provider-by-provider basis.

I'm not disagreeing with you, I'm just pointing out that even your examples of open, interoperable protocols are instances where we've traded some of that open interoperability for convenience.

Re:Amazon Echo Show by takeda on Tuesday May 09, 2017 @01:06PM (#14301812)
I have my own mail server and am running it from my home server for 15 years now, I did not notice having issues with delivery to large providers and I did not set up SPF, DKIM or whatever currently you supposed to use (I do have TLS enabled though).

I do have some mailing lists running from it, so it's possible it helped me that their users are making sure mails from it doesn't end up in junk folder.

Anyway, I would encourage anyone to run their own mail server, to prevent large provider doing what you're mentioning. Google already did this with XMPP. They made GTalk interconnected with rest of XMPP server, but as soon as they got a large base they disconnected from the rest and made their own proprietary network.

Re:Amazon Echo Show by bhauer on Tuesday May 09, 2017 @01:22PM (#14301989)
Same experience here. No special setup, no SPF or DKIM, and yet no particular challenge in sending e-mail. I feel the challenges of operating a mail server are often exaggerated. But then, I don't tend to send spam.
Re:Amazon Echo Show by priitmaxx on Tuesday May 09, 2017 @01:33PM (#14302136)
Wow, I am surprised. I recently had to migrate my mailserver from my datacenter to the cloud. I lost the original IP address as a result. The new IP address got flagged immediately on gmail and everywhere else. I setup SPF and DKIM, that seems to fix the issues with the big guys. However on comcast and others I still got throttled for quite a bit. i had to request csi.cloudmark.com to unblock the ip..
Re:Amazon Echo Show by mikeash on Tuesday May 09, 2017 @02:33PM (#14302677)
I wonder if you happened to inherit an IP address from someone who was up to something less than savory.
Re:Amazon Echo Show by seanp2k2 on Tuesday May 09, 2017 @10:59PM (#14305617)
Oftentimes, poorly-managed VMs / VPSes get infected with scripts / botnet software and start blasting out spam. It takes a long time for IP reputation to recover, esp. under the same owner info on the netblock.

Regarding inbox deliverability from dynamic IPs (like you'd have with a residential connection), it might work sometimes for short messages with no attachments to people you've corresponded with before, but I wouldn't expect general deliverability to be very good. You have the same problem with botnet infections / malware-based spam here as well; home PCs are much more likely to get infected with that kind of stuff (though WordPress exploits are VERY common on servers), so many people running mail servers will just straight up block dynamic IPs from big ISPs and assume that nothing of value was lost. Personally, for low-volume mail such as what a home server might send regarding maintenance or alerts, I'd recommend using a service like mailgun and hooking up to that with SMTP. It's a lot easier than running your own mail server, you won't have to deal with inbound spam if you're only sending, it works well with minimal setup, they guide you through each step, etc etc.

Re:Amazon Echo Show by TheOtherHobbes on Tuesday May 09, 2017 @07:17PM (#14304684)
That would be my guess.

I run an email server with ten domains on it. Hotmail blocked me once, but I had no problem getting that lifted. No other issues for over five years now.

I have more of a problem with mail going the other way. I use a number of online spam traps to avoid spam, and my gf's Yahoo account often gets bounced by them.

Specific Yahoo servers regularly get flagged for spam, and if you're using a Yahoo account your mail will be filtered by many, many servers if it's sent from one of those IPs.

Re:Amazon Echo Show by brazzledazzle on Wednesday May 10, 2017 @02:21AM (#14306270)
It was a long time ago so my memory is a bit fuzzy, but if I remember correctly it was fairly straightforward. It was right before and as SPF really became worth doing. The thing that would get a lot of my customers running their own mail was the PTR not matching the name presented by the mail server and/or that name not being listed in the MX records for the domain it was relaying mail for. I did have to deal with the occasional IP that had been blacklisted on RBLs and that could be a pain the ass and typically the first order of business was actually blocking outbound SMTP except from their mail server.

Those were the days that I don't miss.

Re:Amazon Echo Show by ismail on Tuesday May 09, 2017 @03:23PM (#14303061)
"And SMS is also frustratingly non-universal. After years of having cell service with one of the large providers" .. "Each SMS shortcode is only supported on a provider-by-provider basis."

Yes, each provider does support their own short codes, but this is not a great example of SMS being "non-universal"

A short code is just "dialling sugar" for {country_code} + {network_code} + {short_code}.

Think about it this way: It would be kind of like trying to access the following url: http://news.ycombinator

Do you need it on .com? .co.za? .io?

So in other words, if you are roaming and you want to use a short code. Just prefix with {country_code} + {network_code}.

The routing should work correctly, the switch (msc) routing tables will have the country code + network code, and route the message correctly to your network. If your network has been configured correctly, it will be able to respond.

There is nothing inherently in SMS that prevents it working. Though carriers can choose to block short codes to other networks (usually to avoid fraud). Your carrier would then need to include request the roaming partner white list a set of allowed short codes.

Re:Amazon Echo Show by jpatokal on Tuesday May 09, 2017 @04:57PM (#14303739)
This isn't really correct. Short codes are hardcoded routing rules specific to each operator, not just syntactic sugar. They don't map to regular phone numbers (MSISDN) and are generally not available from other networks or overseas, unless the service provider (not the operator) makes an effort to replicate the code across operators and provide it internationally. Some countries have regulatory coordination to prevent the same number from routing to different services across different operators, but that's about it.

Source: used to work with SMS gateways for a living.

That said, short codes are rapidly becoming obsolete since data has become ubiquitous and everything is online now. The only one I ever use is voicemail.

Re:Amazon Echo Show by curun1r on Tuesday May 09, 2017 @05:25PM (#14303929)
> short codes are rapidly becoming obsolete

I wish. With the prevalence of using SMS for 2FA, short codes are very much in use. When you've got a provider that doesn't work with most short codes, you run into a frighteningly large number of difficult situations. Some providers will give you a "I didn't receive the text, call me" option. Some (grr...Venmo) don't. But it's one of those features you don't realize how often it's used until it doesn't work for you.

Re:Amazon Echo Show by ismail on Wednesday May 10, 2017 @02:09PM (#14310266)
Yes they are hard coded on the home operator/carrier. Though this does not mean it will not route.

What country are you in?

The way I have seen them configured is they work from off-net if you prefix with correct codes.

Remember the foreign switch,smsc or ussd gateway is going to route the message if it has the correct prefix. The Routing (b number analysis) is looking up a prefix, to send it off.

It is up to your home operator to correctly handle this.

Source: 10+ years working with mobile operators

Re:Amazon Echo Show by Coding_Cat on Tuesday May 09, 2017 @12:54PM (#14301674)
I run my own email, on a vps no less, and the only blocklist that has given me trouble is Symantec's (and a bit of Googling at the time showed it had a high false-positive rate).

Google, Hotmail, etc, all work just fine. Just make sure to set up DMARC (DKIM+SPF) and TLS by default.

Re:Amazon Echo Show by baudehlo on Tuesday May 09, 2017 @07:42PM (#14304821)
That's a shame since I wrote the RFC/BCP on DNS blocklists while at Symantec.
Re:Amazon Echo Show by Coding_Cat on Wednesday May 10, 2017 @09:55PM (#14313364)
Haha, well this is awkward..

It was a while ago, if I recall correctly the block seemed to be ip based (it reported my ip not domain-name). I host with vpsdime, while it is a vps and thus to be expected I don't seem to be on any other lists.

DMARC, PTR, no open-relay, encryption, etc., all set up on my end. The email I was trying to reach was in fact an (important to me) gov't adress. Ended up using my old gmail for that instead.

Re:Amazon Echo Show by mkching on Tuesday May 09, 2017 @12:54PM (#14301684)
Short codes are managed per country, but within the US just about every true mobile operator should have the ability to work with the same US short code. If they don't support a given code, it is because they choose not to. Part of the approval process for getting a short code is having all of the major wireless carriers sign off on your application.

If Google Fi is using SMS-enabled wireline numbers as opposed to mobile numbers then there could be additional complications.

Re:Amazon Echo Show by mikeash on Tuesday May 09, 2017 @11:14AM (#14300711)
Good points, both! I think it's telling that the e-mail one is a relatively recent development. Is that also the case for SMS? I'm not too familiar with the history of short codes, but I have the impression that they're newer too.
Re:Amazon Echo Show by TeMPOraL on Tuesday May 09, 2017 @01:15PM (#14301917)
I didn't even know what shortcodes were until this moment. I think this detracts from the main point, though. Of course automated commercial services will have their idiosyncrasies, but if you want to communicate with people, phone calls and SMS seem to work reliably, worldwide, in a universal way.
Re:Amazon Echo Show by Spooky23 on Tuesday May 09, 2017 @05:07PM (#14303819)
That's only true if you are in certain IP spaces that get lumped in with residential users or are public spaces that are heavily used like AWS.

I've run on-Prem email for years in different capacities. It isn't nearly as difficult as its often portrayed.

Re:Amazon Echo Show by TheOtherHobbes on Tuesday May 09, 2017 @07:19PM (#14304701)
Postfix is not fun to set up and even less fun to debug if there are config issues.

But there are useful sample config files online, and once it's running it just works.

Re:Amazon Echo Show by jameshart on Tuesday May 09, 2017 @06:35PM (#14304415)
That's nothing - you should try running your own cell tower. Or just hooking up your own telephone exchange.

Email interoperability is at LEAST as good as phone interoperability, which was the GP's point, I think. But all of these things are more walled gardens than you might think.

Re:Amazon Echo Show by ericd on Wednesday May 10, 2017 @12:26AM (#14305915)
We ran our own mail server, didn't find it very difficult. If you run it off of IP blocks that have been abused in the past, might be harder.
Re:Amazon Echo Show by JohnJamesRambo on Tuesday May 09, 2017 @08:34PM (#14305062)
And what you are describing are isolated instances that almost no one experiences with email or sms.
Re:Amazon Echo Show by Eridrus on Tuesday May 09, 2017 @11:31AM (#14300859)
I think the free nature of these services is what leads to this fragmentation.

Slack is an outlier because you don't actually need to communicate with everyone in the world on Slack.

But for others, it would be completely unreasonable to ask your acquaintances to pay to install Skype to talk to you. And you probably wouldn't pay for Skype if it didn't interop with whatever other people were paying for.

In a world where switching costs for consumers are so low, interop becomes less important because you can ask your contacts to install an app if it's useful enough.

Re:Amazon Echo Show by tjoff on Tuesday May 09, 2017 @03:21PM (#14303055)
No. I won't install a privacy invasive app (which they all are) just because you have it, never. SMS or nothing if we don't already use something else we'd rather use.
Re:Amazon Echo Show by Eridrus on Tuesday May 09, 2017 @03:29PM (#14303117)
I'm sure you realise you're in the minority here.

None of these messaging apps care if you install their product or not because there are so few people who share your views.

Re:Amazon Echo Show by sib on Tuesday May 09, 2017 @04:04PM (#14303371)
Mobile operators can scan your SMS messages just as Google can scan Gmail (etc.)...
Re:Amazon Echo Show by tjoff on Tuesday May 09, 2017 @04:40PM (#14303621)
That is true but quite beside the point. If that was my only worry I'd have much less friction to install random spyw-ehm messaging apps.

(I believe that operators generally have much tighter regulations and laws governing what they could actually do with that, but regardless - besides the point)

Re:Amazon Echo Show by maneesh on Wednesday May 10, 2017 @07:45AM (#14307445)
how is it besides the point? It feels like your whole point...
Re:Amazon Echo Show by tonylemesmer on Wednesday May 10, 2017 @09:13AM (#14307864)
There are other privacy concerns with messaging apps: e.g. harvesting of contacts, access to media and photos and camera on your device etc. Perhaps he/she means those.
Re:Amazon Echo Show by tjoff on Wednesday May 10, 2017 @09:56AM (#14308185)
Exactly, random example, whatsapp requires over 30 permissions on android. A fraction of those are reasonable.
Re:Amazon Echo Show by mikeash on Tuesday May 09, 2017 @02:40PM (#14302754)
Sounds likely. I'd say that there's still a decent cost in terms of setting up and maintaining all these different accounts, but I'm sure many users don't see it that way, or don't care.
Re:Amazon Echo Show by noobiemcfoob on Tuesday May 09, 2017 @01:54PM (#14302352)
> you can ask your contacts to install an app if it's useful enough.

Sure, for personal devices, but with business devices, installing an app can be a multi-month approval process.

Re:Amazon Echo Show by dkrich on Tuesday May 09, 2017 @01:02PM (#14301771)
Agreed, and that's why I think iMessage and (BBM when people were using Blackberry's) are the best version of this. Two people with Apple devices can seamlessly take advantage of the Apple ecosystem or switch to SMS when communicating with a person who doesn't have an Apple device.
Re:Amazon Echo Show by tw04 on Tuesday May 09, 2017 @05:56PM (#14304147)
I think you mean hangouts (as it was), which extended beyond the apple paywall onto PC desktops, mac desktops, linux desktops, chromebooks, android, and IOS. Too bad google can't get out of their own way and has started deprecating it with no replacement in site.
Re:Amazon Echo Show by Spoom on Tuesday May 09, 2017 @04:19PM (#14303465)
That is supposed to be what WebRTC is for. But major companies with their own motives are running the the major video chat solutions.
Re:Amazon Echo Show by seanp2k2 on Tuesday May 09, 2017 @11:03PM (#14305627)
XMPP too. It can do video calling: https://xmpp.org/about/technology-overview.html

Sad that Google + Facebook pulled out of federation a long time ago. We could have had bring-your-own-client cross-network all of this stuff. We still can, but realistically we won't.

Re:Amazon Echo Show by MurMan on Wednesday May 10, 2017 @12:56AM (#14305996)
WebRTC defines how the browser supports audio/video/chat endpoints. A practical video calling system needs servers to manage firewall traversal, a directory of users, and ways to admin the system.

Who's going to provide that at no cost?

Re:Amazon Echo Show by tsunamifury on Tuesday May 09, 2017 @10:51AM (#14300494)
This isn't that complicated or sad. You can still call anyone in the world and still text anyone in the world. Its that the remaining spaces to compete in are feature based, and features don't move forward quickly on open standards.

There are plenty of working open standards to do the basics, its if you want to do anything beyond the basics that you end up in a walled garden.

Re:Amazon Echo Show by mikeash on Tuesday May 09, 2017 @10:58AM (#14300556)
Video calling and instant messaging have both been around for ages at this point, and remain stubbornly walled off. Both should qualify as "basics" by now.

Sure, you can still SMS worldwide, as long as they have a cell phone. But non-phone devices are becoming very common. What if you want to send or receive messages on your tablet or computer. (This works OK in the Apple world, but only because they hack it by routing SMS through your phone.)

Video calls don't even have that.

E-mail, for example, was different. I started using online services when you had AOL, CompuServe, Prodigy, etc. all in their own little worlds. That didn't last very long before they all bridged their internal e-mail systems to the internet and everyone could talk to each other.

Re:Amazon Echo Show by haikuginger on Tuesday May 09, 2017 @01:46PM (#14302269)
> This works OK in the Apple world, but only because they hack it by routing SMS through your phone.

Actually, not necessarily. At least with my provider (AT&T), I can set up my Mac as a validated device for WiFi calling, so I can do SMS and actual phone calls without using the iPhone as a relay.

Re:Amazon Echo Show by conradev on Tuesday May 09, 2017 @07:02PM (#14304603)
Yes, for those looking for more details, AT&T calls it NumberSync: https://www.att.com/shop/wireless/features/numbersync.html
Re:Amazon Echo Show by toomuchtodo on Wednesday May 10, 2017 @12:24AM (#14305907)
T-Mobile supports this as well.
Re:Amazon Echo Show by mikeash on Tuesday May 09, 2017 @02:34PM (#14302697)
Nifty! I must not be keeping up with the latest developments. Apparently this is possible as of about a year and a half ago.
Re:Amazon Echo Show by tsunamifury on Tuesday May 09, 2017 @12:17PM (#14301267)
Video Calling is a HARD problem that still has not been solved even remotely to the broader markets satisfaction. Everything from latency/compression techniques to hardware is in flux. It is a long ways away from a standard that can be easily and widely adopted and work in all scenarios.
Re:Amazon Echo Show by guelo on Tuesday May 09, 2017 @12:40PM (#14301522)
When IP video calling started being worked on in the 90s it was via an open standards process, specifically h.323. Back then the web was driven more by engineers, before money men truly tookover.

It is a miracle that the web itself has survived as one of the few open interoperable protocols. Though I think this golden period will soon end, strangled by the death of net neutrality on one side and proprietary walled gardens on the other.

Ultimately, a commons is not compatible with unrestricted capitalism.

Re:Amazon Echo Show by tsunamifury on Tuesday May 09, 2017 @01:16PM (#14301929)
Its easy to blame money (boogey) men when you don't understand the finite problems that have held back this space.
Re:Amazon Echo Show by tomc1985 on Tuesday May 09, 2017 @01:30PM (#14302101)
They are also very easy to blame when you do. Productization is ruining tech.
Re:Amazon Echo Show by seanp2k2 on Tuesday May 09, 2017 @11:11PM (#14305649)
This. It's easy to forget that in the beginning, stuff like AOL and CompuServe offered their version of the internet, not "the internet". We've now paved the way for Comcast, Time Warner, ATT, and Verizon to do the same. Look at what the wireless ISPs already do to phones on their network today with locking, proprietary apps (many of which take advantage of zero rating), "free" phones, etc.

Sadly but somewhat hilariously, the thing which might prevent them a bit from offering exclusive-to-their-network content is the fact that in the US, you often don't have a choice of which ISP to go with, so if I really wanted some content which was exclusive to ATT's network, I simply can't switch off of Comcast (apartment building with no other option, past 3 apartment buildings were the same) since they've so successfully monopolized markets.

Edit: on the beginning: http://www.internethistorypodcast.com/2014/04/chapter-3-part...

Re:Amazon Echo Show by lotsofpulp on Tuesday May 09, 2017 @01:33PM (#14302130)
Facetime works very well, my family uses it from 4 different continents around the world, from cities to villages, varying from toddlers to nonagenarians who didn't even go to school or know English. I don't know why something cross platform can't work as well as Facetime does.

I had hope for Hangouts, but Google dropped the ball big time in terms of user complexity and quality of product as they are wont to do.

Re:Amazon Echo Show by ghaff on Tuesday May 09, 2017 @04:23PM (#14303488)
Someone had me use Hangouts for a press livestreaming thing a couple of weeks back. I was actually surprised at how the UI had improved since I last used it.

I agree that video conferencing is rather fragmented but I'm honestly not sure how much that has slowed adoption. People just don't want to use video in a lot of cases. Essentially all my internal calls are on a videoconferencing system and I doubt I turn on the webcam 25% of the time. (We do use screen sharing a fair bit though.)

Re:Amazon Echo Show by linkregister on Wednesday May 10, 2017 @09:20AM (#14307898)
Google Duo is a vast improvement over Hangouts for quality and resilience. It has been almost as good as Facetime for me. Duo is also available on iOS and Android.

It is conspicuously absent on any other platform; even Android tablets can't use Duo, let alone a Linux, Windows, or macOS machine. So it's a hell of a walled garden.

Re:Amazon Echo Show by mikeash on Tuesday May 09, 2017 @12:40PM (#14301521)
It's hard, but I disagree that it hasn't been solved. As long as your device has a built-in camera and microphone, they pretty much Just Work these days.

Sure, bringing everybody together would be tough. You'd need a lot of discussion and probably glue/bridging code between different services. But it could be done! None of the big services are even trying to integrate with each other.

Re:Amazon Echo Show by sagethesagesage on Tuesday May 09, 2017 @11:00AM (#14300589)
Matrix is capable of many advanced features, and can be used as the framework for others, while being an open standard.
Re:Amazon Echo Show by ribs on Tuesday May 09, 2017 @12:51PM (#14301645)
It's all still quite new, and the drive to compete and gain market share keeps them separate, as it does in all industries. There will be consolidation in time. For now, it's a mixed blessing, but mostly a blessing.
Re:Amazon Echo Show by mikeash on Tuesday May 09, 2017 @02:34PM (#14302693)
Practical video calling has been around for a decade, and instant messaging for two or three decades. How long is it supposed to take?
Re:Amazon Echo Show by FullMtlAlcoholc on Tuesday May 09, 2017 @02:18PM (#14302557)
> For now, it's a mixed blessing, but mostly a blessing.

In what way? You can accomplish all these things for free with your existing phone, Google Assistant, IFTTT, and very little effort. If you do it this way, your virtual assistant won't be as dumb as rocks either.

Sorry, but Alexa is still riding on the short bus.

Re:Amazon Echo Show by jstandard on Tuesday May 09, 2017 @06:45PM (#14304476)
Alexa is positioned differently. There are typically configurable DIY solutions to most broad appeal consumer products. Many just want something that works out of the box, with minimal configuration or learning required.
Re:Amazon Echo Show by JustSomeNobody on Tuesday May 09, 2017 @12:55PM (#14301692)
What's new? Messaging?
Re:Amazon Echo Show by pgroves on Tuesday May 09, 2017 @04:26PM (#14303515)
More optimistically, it could be a step toward solving the problem if it adopted a Roku-like model where all those apps are installed and logged in at all times and you can pick one from a standardized menu. On Roku you can go to Netflix, Hulu, and single-channel apps like A&E.

Bonus points if there is a standard way to 'get a call' or 'search for a contact' that cuts across the video conf apps.

Re:Amazon Echo Show by conradev on Tuesday May 09, 2017 @07:00PM (#14304593)
iOS 10 supports this with CallKit. The "Call" action in the Phone UI can call through Skype, Messenger, WhatsApp, FaceTime, etc. and receiving a call looks like the native phone UI.
Re:Amazon Echo Show by test6554 on Tuesday May 09, 2017 @03:33PM (#14303141)
Email and phone spam also works everywhere. It's time someone did something about it with a whole new system. Calls that are not pre-whitelisted should be blocked and logged. Then at the end of the day, you should get an email summarizing all the blocked calls so you can whitelist the ones you want.
Re:Amazon Echo Show by jstandard on Tuesday May 09, 2017 @06:37PM (#14304432)
https://www.truecaller.com/ does this to a certain extent. Users flag phone numbers / caller IDs as spam, giving you the discretion to block, whitelist, or subscribe to lists to autoblock common spam callers similar to adblock plug-ins.
Re:Amazon Echo Show by robotresearcher on Tuesday May 09, 2017 @12:27PM (#14301392)
> Will these things start interoperating with each other eventually [...] ?

They used to. We have open or defacto standards for texts, chat, voip, and video calls. We had/have free and paid clients available. They withered on the vine, without support from the big players.

Re:Amazon Echo Show by ziikutv on Tuesday May 09, 2017 @01:33PM (#14302134)
This is my biggest beef, thanks for pointing it out. All of this is great, but it adds to separation of market. In an idea l world, all of the 'big players' would sit together, and come up with a way to unify their services.
Re:Amazon Echo Show by lallysingh on Tuesday May 09, 2017 @02:55PM (#14302874)
What, jabber?
Re:Amazon Echo Show by ziikutv on Wednesday May 10, 2017 @02:23PM (#14310367)
:)
Re:Amazon Echo Show by swalsh on Wednesday May 10, 2017 @07:05PM (#14312541)
I'm working for a startup that is trying to solve that problem :D
Re:Amazon Echo Show by ihuman on Tuesday May 09, 2017 @01:01PM (#14301760)
This problem was solved with XMPP/Jabber. Facebook and Google used to use it for their chat clients. You used to be able to use Google Talk to talk with other servers, but after a while they removed that, and then killed Google Talk. Facebook messenger used to have an XMPP-compatible API, but could never talk to other servers.

I don't know why more messaging services use XMPP to bootstrap their userbase. It would allow you to switch to a new service, while you could still talk to your friends that haven't moved yet.

Re:Amazon Echo Show by Karunamon on Tuesday May 09, 2017 @01:03PM (#14301783)
No, no it bloody well wasn't. XMPP is a horrible protocol with any number of incompatibilities depending on which set of XEPs your particular implementation supports and which set your clients speak.

There's a reason it never took off, and it has nothing to do with corporate mendacity.

https://news.ycombinator.com/item?id=2069810

Re:Amazon Echo Show by kalleboo on Tuesday May 09, 2017 @11:05PM (#14305635)
There are plenty of horrible, incompatible protocols that are widely adopted by industry (FTP, CalDAV, IMAP, DLNA...). Where there's a will there's a way.
Re:Amazon Echo Show by dkrich on Tuesday May 09, 2017 @12:55PM (#14301698)
This feels forced and sort of flies in the face of how people have demonstrated that they prefer to communicate over the past 20 years or so. I already have a phone that I can pull out and send a text or make a call with to anybody, without regard to whether they have an Amazon device. My 79 year old mother, who is the last remaining person to not give into a smart phone, is most certainly never going to learn how to use an Echo. So I'm having a hard time understanding whom this would be targeted at.
Re:Amazon Echo Show by j2bax on Tuesday May 09, 2017 @03:26PM (#14303085)
I think there are plenty of aging folks that are open to being set up with whatever their family sets them up with to keep in contact. Especially if it increases contact with the distributed family. My siblings and I went in on an iPad for my grandmother a few years ago when she was over 80 and she used it a ton and regularly got FaceTime video calls from her 5 grandkids and 11 great grandkids (who are across the United States) before her death a few months ago.
Re:Amazon Echo Show by hrktb on Tuesday May 09, 2017 @01:04PM (#14301800)
I think amazon is trying to extend markets, so what happened during the past 20 years can't be their guide.

Otherwise I'd see a use of this device for small kids (parents would protect them from generic chat apps, and they're not good at typing yet) and people who put their phone in random places in the house and only check when they actively want to do something on it.

Re:Amazon Echo Show by dkrich on Tuesday May 09, 2017 @01:25PM (#14302025)
Otherwise I'd see a use of this device for small kids (parents would protect them from generic chat apps, and they're not good at typing yet) and people who put their phone in random places in the house and only check when they actively want to do something on it.

This could pretty much describe the iPad as well. To me, Amazon is betting way too heavily on voice as the optimal way to interact with hardware. I know that it's cool because it hasn't ever been done well before, but in practice the utility just isn't there for the vast majority of use cases. When you think of all the different visual ways that a tablet enables a person to interact with the machine, and then compare that to an entirely voice-operated machine, it feels like taking a step backwards.

Re:Amazon Echo Show by mgkimsal on Tuesday May 09, 2017 @05:14PM (#14303863)
> Amazon is betting way too heavily on voice as the optimal way to interact with hardware. I know that it's cool because it hasn't ever been done well before, but in practice the utility just isn't there for the vast majority of use cases.

Beyond the issues with dialects and accents - those will eventually be solved with better learning/adaptation algorithms - I've always felt voice interfaces very... limited. Perhaps it will enable more 'social' experiences, but 3-5 people can be in a room and use their devices (laptop/tablet/etc) more or less as they do now. If/when devices with 'voice interactions' are the norm... how will I get any privacy from those around me? And simultaneous voices will present some ongoing problems (until, maybe, personal voice recognition, vs just 'voice', is achieved?)

Re:Amazon Echo Show by brooklyntribe on Tuesday May 09, 2017 @08:04PM (#14304913)
We work with 90 year olds and Alexa, they have no problem at all.
Re:Amazon Echo Show by jaboutboul on Tuesday May 09, 2017 @10:28AM (#14300267)
Well they are definitely pushing into that space with Amazon Chime, so it only makes sense.

This is also absolutely going to kill Nucleus[1] which was the first device released with Alexa Voice Service integrated and was heavily hyped by Amazon at the time.

[1]: https://nucleuslife.com/

Re:Amazon Echo Show by rdschouw on Tuesday May 09, 2017 @12:54PM (#14301675)
Yes, poor Nucleus. The Echo line of devices makes it even more versatile. You can call a cheap Echo Dot in the kids' bedroom from your expensive Echo Show in the kitchen. With Amazon's brand and market power, I am not sure how they're going survive.

We reached an interesting point in time where the internet incumbents (Google, Facebook, Apple, Amazon) can copy and extend any interesting idea quickly. I remember those days when Microsoft and Intel were ruling the world.

Re:Amazon Echo Show by ribs on Tuesday May 09, 2017 @12:52PM (#14301658)
Damn that thing's almost $400! You're right, they'll be dead.
Re:Amazon Echo Show by andrewaylett on Tuesday May 09, 2017 @03:49PM (#14303248)
In fairness, that's the cost for two -- they're $249 individually, so a bit cheaper than a Show. But that's not entirely obvious from the page.
Re:Amazon Echo Show by ksenzee on Tuesday May 09, 2017 @02:33PM (#14302676)
Indeed. I had just about hit the Buy button on a pair of Nucleus devices when I heard the Echo Show was coming. Now I don't need them.
Re:Amazon Echo Show by dboreham on Tuesday May 09, 2017 @11:23PM (#14305685)
Nucleus as opposed to Pied Piper?
Re:Amazon Echo Show by stingrae on Tuesday May 09, 2017 @12:52PM (#14301654)
I wonder what the Amazon strategy with this is, given they invested through the Alexa fund.
Re:Amazon Echo Show by sushid on Tuesday May 09, 2017 @04:11PM (#14303416)
Probably just hedging their bets. But they definitely want their own horse to win the race.
Re:Amazon Echo Show by kristianc on Tuesday May 09, 2017 @03:20PM (#14303049)
jwz: 'Every program attempts to expand until it can read mail. Those programs which cannot so expand are replaced by ones which can.'
Re:Amazon Echo Show by Nullabillity on Tuesday May 09, 2017 @10:29AM (#14300271)
But... why?

Presumably everyone who would even consider buying this already has a computer at home, which does that better anyway.

Re:Amazon Echo Show by hbosch on Tuesday May 09, 2017 @12:17PM (#14301257)
This is the new "home phone".
Re:Amazon Echo Show by dexterdog on Tuesday May 09, 2017 @03:43PM (#14303215)
What's the point of a home phone when everybody in the home already has a personal phone? We don't call houses. We call people.
Re:Amazon Echo Show by sah2ed on Tuesday May 09, 2017 @06:06PM (#14304219)
You are forgetting an important demographic of many households who do not yet have personal phones but are perfectly capable of communicating verbally: small children.

Amazon is betting on these children growing up with an Echo in the home which can be a nice way to catch up with your kids' activities while still at work or on your way home.

Child: "Alexa, record a message for mom."

Alexa: "Recording message."

Child: "Mummy, don't be late. But you promised to undo my hair when you return from work. My head hurts."

Re:Amazon Echo Show by umeshunni on Tuesday May 09, 2017 @06:10PM (#14304252)
Also, old people and seniors who have trouble using small cellphones.

Ever tried using FaceTime or Skype with poor vision/ dexterity?

Re:Amazon Echo Show by dexterdog on Wednesday May 10, 2017 @04:23PM (#14311306)
So the solution is a device that has a screen on it that is barely bigger then my phone's?
Re:Amazon Echo Show by hbosch on Tuesday May 09, 2017 @05:57PM (#14304152)
When I talk to my mother or father, we both put each other on speakerphone. On my end, my wife and I can both talk at the sime time... on their end, they can also have multiple people talking at the same time. This is a 2-endpoint call with 2+n users.

All Echos have better mics and better sound than my cellphone for this use.

Re:Amazon Echo Show by ksenzee on Tuesday May 09, 2017 @05:58PM (#14304163)
I quite often call a house, or wish I could. We eat dinner with my mom most nights, and my grandma if she cares to come. "Whoever's there: dinner's ready!" is a message we have to send to their house, every day, and all we have to do it with is their two cell phones. I'm counting the days until we can call their Echo Dot instead.
Re:Amazon Echo Show by lsaferite on Tuesday May 09, 2017 @10:43AM (#14300413)
There is a large space between sitting at my computer and talking to my wife in the grocery store vs. sitting on the couch and talking to my wife in the grocery store.
Re:Amazon Echo Show by karmelapple on Tuesday May 09, 2017 @01:19PM (#14301957)
Tangential point, but Amazon wants to eliminate your spouse even going to the grocery store.
Re:Amazon Echo Show by CharlesW on Tuesday May 09, 2017 @02:31PM (#14302664)
For a brief, ominous micro-second, I wondered why Amazon would want to kill my spouse.
Re:Amazon Echo Show by moneytalks on Tuesday May 09, 2017 @03:38PM (#14303175)
Tangential point, but Amazon wants to eliminate even your spouse.

Edit: I see I wasn't the only one whose brain short-circuited for a second.

Re:Amazon Echo Show by untog on Tuesday May 09, 2017 @11:06AM (#14300648)
Is it not a space filled by your cellphone?
Re:Amazon Echo Show by mikeleeorg on Tuesday May 09, 2017 @12:43PM (#14301563)
For me, it is certainly filled by my cellphone. But I can see the method to their madness.

An Amazon Echo isn't a needed device. It just makes certain actions easier (e.g. playing music, checking the weather, listening to the news, etc), all of which can be satisfied with a cellphone and computer too. But the key is, it makes these actions EASIER.

For someone who's already indoctrinated to an Amazon Echo device, I can see the barrier for purchase being lower than someone who doesn't have one. For such a customer, the appeal again is that it makes even more actions EASIER.

Being able to see your baby monitor, make a phone call, check the news, see who's at your front door (integration with doorbell video services coming up, I'll bet!), etc, are all achievable by other means. But this family of devices makes them all EASIER.

I think that's the key here. And granted, these devices aren't going to appeal to everyone. But for those that already have the gateway drug/device that is an Amazon Echo, I can see them investing further into this ecosystem of devices.

Re:Amazon Echo Show by HannibalChew on Tuesday May 09, 2017 @11:22AM (#14300772)
My use case is walking around the house, remembering we need something at the store, telling Alexa about it, and then looking at the Alexa app when I get to the store. I don't walk around the house with my phone in my hand.
Re:Amazon Echo Show by robotresearcher on Tuesday May 09, 2017 @12:31PM (#14301428)
Yes, with a teeny bit of extra convenience. These things are a cellphone on the bookshelf that you don't have to hold or recharge. Also, bigger screen and better speaker.
Re:Amazon Echo Show by VLM on Tuesday May 09, 2017 @01:43PM (#14302237)
HN isn't really a kid friendly community, but this would work pretty well for kids age maybe 3 to 10 who just want to listen to music, maybe video call grandma.

Sort of a post-iPad reaction to the failure of tablets.

Re:Amazon Echo Show by cybernytrix on Tuesday May 09, 2017 @01:53PM (#14302343)
This looks like an iPad / tablet charging stand with speakers and better mic -- which there are plenty of in the market. You can get one of these for $20 (or $99 if Apple makes it!). Amazon is just hoping that the success of Echo will push this forward. This will be another Fire incident for Amazon.
Re:Amazon Echo Show by j2bax on Tuesday May 09, 2017 @03:34PM (#14303147)
>This will be another Fire incident for Amazon.

Disagree. This is entering a far less saturated somewhat new market. A very focused communication/consumption device where the tablet is trying to be a laptop.

Re:Amazon Echo Show by pickthenimp2 on Tuesday May 09, 2017 @10:38AM (#14300366)
hands free...one click answer on other end.
Re:Amazon Echo Show by vthallam on Tuesday May 09, 2017 @10:44AM (#14300424)
for that they have facetime or duo? I mean if 2 users using this are out, why use amazon app to make calls?
Re:Amazon Echo Show by tw04 on Tuesday May 09, 2017 @05:55PM (#14304135)
How, in 2017, has Amazon not learned that messaging that doesn't extend to the PC is useless. Could you enter a more crowded market without any differentiation to speak of?
Re:Amazon Echo Show by ilyaeck on Tuesday May 09, 2017 @05:57PM (#14304155)
Echo is the new PC (for its target audience/use case).
Re:Amazon Echo Show by tw04 on Tuesday May 09, 2017 @06:18PM (#14304312)
Based on my admittedly small sample size: that couldn't be further from the truth. Every person I know who has an echo is a techie or their significant other is a techie. Those people all expect their communication platform of choice to span all of their devices.

My mom doesn't have an echo, doesn't know what an echo is, and probably wouldn't ever spend the money on one even if she did. She's about the only person in my life that would EVER consider an Echo to be "the new PC". And quite frankly I can't imagine her giving up her laptop for one of these in a million years.