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Re:Jeff Bezos’ Annual Letter by tyingq on Thursday April 13, 2017 @11:34AM (#14107850)
Amazon is guilty of this, not so much with customers, but with partners/sellers.
Re:Jeff Bezos’ Annual Letter by eloisant on Thursday April 13, 2017 @11:53AM (#14108058)
I don't think it's because they care too much of the process, but because they value consumers much more than sellers.
Re:Jeff Bezos’ Annual Letter by tyingq on Thursday April 13, 2017 @11:55AM (#14108086)
I'm thinking, for example, how they dealt with the recent issues of counterfeit books. Their process did not help the seller or the customer.