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A comment on Chatbots have struggled to live up to the hype. Parent comment

Re:Chatbots have struggled to live up to the hype by username223 on Sunday April 02, 2017 @09:33PM (#14020057)
Not yet, but it's only a matter of time. Imagine every company's support being a version of Stack Overflow where you get points for answering other customers' questions (grinding), or by paying actual money, and can trade these points for time with knowledgeable, paid humans.
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Re:Chatbots have struggled to live up to the hype by sgt101 on Monday April 03, 2017 @05:50AM (#14021650)
We tried this out years ago, the issue that we discovered was that humans are pretty good at working out when their efforts could be better directed at earning money rather than points.

People will work to support a community, because they gain self actualisation from helping others and getting status from others. Some more "karma" can be generated from early access programs and expert feedback status on new products. That's all though - there is not an endless well of good will out there to be exploited by social media and bot infrastructures. People like real gold!

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Re:Chatbots have struggled to live up to the hype by azinman2 on Monday April 03, 2017 @03:08AM (#14021098)
Honestly that sounds horrible to me. I'd like to skip the whole point conversion and dealing with non-experts and just talk to a human that works at whatever company please.
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