Re:‘I must fundamentally change and grow up’: Uber CEO Travi...
by AlexandrB on Wednesday March 01, 2017 @10:19AM
(#13764321)
Part of the reason it is better is that the rides are subsidized which pays drivers more than otherwise and attracts more drivers (availability) while making driving a newer car possible (quality). For it to remain "better" prices would have to rise significantly which wouldn't work outside of a niche market. Worse still - if Uber loses riders and starts serving a niche again, availability will get worse as there will not be enough demand to keep that many drivers on the road.
Take a look at airlines for what a race to the bottom in transportation looks like. People in aggregate are often unwilling to pay a premium for better service and will choose cheaper tickets over amenities like in-flight meals or "free" checked luggage.
Ideally, I wish the price was high enough that drivers didn't ask for tips. However, if tipping becomes the norm, Uber should remove the friction of tipping by adding it into the app.