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Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by toast0 on Wednesday February 22, 2017 @11:02PM (#13711531)
You can't get on the phone and call a cab, and expect it to arrive in San Jose; even when the dispatcher tells you it's on it's way, and it'll arrive shortly. Uber shows you where the drivers are before you request a ride, and once you request a ride, it shows you which car was picked for you and that the car is making progress towards the pickup location, and provides a price estimate before you request the pickup.

I'd guess I've called in for around 10 cab rides, and have had two experiences where a cab was requested, I was told it would come, and had it not come after waiting for much longer than was reasonable.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by rrdharan on Wednesday February 22, 2017 @11:55PM (#13711762)
> Uber shows you where the drivers are before you request a ride

Uber doesn't actually show you where the drivers are before you request the ride. Those little animated icons just represent the density of available drivers, not actual car positions.

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by aboodman on Thursday February 23, 2017 @01:08AM (#13711986)
Doesn't matter. The animation solves the user problem, which is knowing whether pressing the button is going to result in a cab soon or not soon.
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by linkregister on Thursday February 23, 2017 @02:42AM (#13712336)
I've heard this many times on HN. Where is the source material for this?

(It just sounds really dishonest for the app to do this)

Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by awongh on Thursday February 23, 2017 @05:01AM (#13712779)
Re:Inside Uber’s Aggressive, Unrestrained Workplace Culture by linkregister on Friday February 24, 2017 @06:55PM (#13729072)
The TLDR of this article is that vehicle locations are out-of-date due to latency and no more than eight vehicles are shown at a time.