He made things into a me vs you situation when. Had he formed his objections, those two individuals responding to his inquiries probably would have made an actual effort to resolve the issues.
My response to you: "You're being overly aggressive with your attacks. That's not nice. You could have asked a question if you had one, but you're not even asking me a question, this is just an aggressive rethorical question. It's clear that you don't even want clarification. That's not nice and it's not an appropriate way to negotiate a contract"
Would that make any sense to you?
This is not a simple fact. It is a truth.
> He made things into a me vs you situation
No. They did. By not including the mirror of that clause indemnifying him against them, the contract was the first to state "you could do awful things", so they have no standing whatsoever to complain about anything.
Also note: If the company opens with an attack, and when called upon it doesn't apologize and fix, then that points to maaaaaaany other problems in the company and getting it fixed is a minor priority. It is in fact only a proxy towards figuring out if the company as it is, is deserving of any kind of trust.
e: I'd also like to point you towards this: http://stimmyabby.tumblr.com/post/115216522824/sometimes-peo...
""
Sometimes people use “respect” to mean “treating someone like a person” and sometimes they use “respect” to mean “treating someone like an authority”
and sometimes people who are used to being treated like an authority say “if you won’t respect me I won’t respect you” and they mean “if you won’t treat me like an authority I won’t treat you like a person”
and they think they’re being fair but they aren’t, and it’s not okay.
""
That's a completely bullshit attack and putting words into his mouth. Gigster has the potentional to possibly to do something awful in the future due to being a company made of different people, with there being no guarantee that the people you're talking to one day are still there the next. And trust is only possible between mutual human beings, not between one human and an amorphous ever-changing conglomerate of humans.